RBI mulls to bring co-op banks under Banking Ombudsman Scheme
The Reserve Bank of India (RBI) is at present examining the possibility of bringing co-op banks under the Banking Ombudsman Scheme (BOS), an RTI query has revealed.
In a reply to a query by the Reserve Bank to an RTI activist and senior BJP leader Om Prakash Sharma seeking to know whether the co-op banks come under the purview of the Ombudsman appointed by the RBI, the central bank has stated that the the scheduled primary co-operative banks (Urban Co-op Banks) come under the purview of the BOS. The banks that are not covered under the BOS at present are non-scheduled urban co-operative banks and the district / state co-operative banks.
For this, it has constituted a working group to review the BOS, 2006, in the light of recommendations of the Committee on Customer Service in Banks, the RBI added.