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Key Points

The newly inaugurated Yatri Suvidha Kendra at New Delhi Railway Station marks a significant upgrade in passenger amenities. Strategically divided into three zones, the facility can comfortably accommodate up to 7,000 passengers with modern ticketing and waiting areas. Union Minister Ashwini Vaishnaw emphasized that similar centers will be developed at other major stations across the country. The project also includes an extended foot over bridge directly connecting to the Metro Station for improved multimodal connectivity.

Key Points: New Delhi Railway Yatri Suvidha Kendra Opens With 7000 Capacity

  • Three dedicated zones spanning over 5,000 sqm for streamlined passenger movement
  • Facility equipped with 22 modern counters and 25 automatic ticket vending machines
  • Enhanced security with 18 CCTV cameras and five luggage scanning systems
  • Direct FOB extension connects railway platforms to Metro Station for seamless transit
  • Comprehensive amenities include 200 seating capacity and RO water purification system
  • Advanced cooling with 18 HVLS fans and modern fire-fighting systems throughout
3 min read

3 ticketing zones at New Yatri Suvidha Kendra, 7000 passengers to be accommodated

Union Minister Ashwini Vaishnaw inaugurates 3-zone Yatri Suvidha Kendra at New Delhi station featuring 22 counters, 25 ATVMs, and enhanced security for 7000 passengers

"The newly developed state-of-the-art Yatri Suvidha Kendra will provide comfort to passengers during the festival season - Ashwini Vaishnaw"

New Delhi, October 11

In a significant boost to passenger experience at one of the country's busiest terminals, the new Yatri Suvidha Kendra is strategically divided into three zones to streamline passenger movement: a Ticketing area spanning 2,860 sqm, a Post Ticketing area of 1,150 sqm, and a Pre Ticketing area covering 1,218 sqm. This spatial separation is designed to reduce congestion and improve passenger comfort across the terminal's main entrance.

Union Minister for Railways, Information & Broadcasting, and Electronics & Information Technology, Ashwini Vaishnaw, on Saturday, inspected the newly constructed Yatri Suvidha Kendra (Permanent Holding Area) at New Delhi Railway Station (NDLS). The center is designed to accommodate approximately 7,000 passengers at any given time, dramatically enhancing pre-boarding comfort and flow.

"The newly developed state-of-the-art Yatri Suvidha Kendra will provide comfort to passengers during the festival season, as there is a surge in passenger volume. Yatri Suvidha Kendra, like this, shall be developed at other stations in the country," Vaishnaw said in a statement.

The Northern Railway has equipped the Kendra with comprehensive, modern amenities to ensure passenger convenience and security, featuring 22 modern ticketing counters and 25 Automatic Ticket Vending Machines (ATVMs).

The facility has a seating capacity for 200 passengers and features 18 High Volume Low Speed (HVLS) Fans for efficient cooling. Additionally, it includes a dedicated toilet block spanning 652 sqm, as well as an RO-based drinking water system.

For information and safety, a robust passenger announcement system with 24 speakers, three LED electronic train information displays, and 7 units of a modern fire-fighting system will also be available.

State-of-the-art security measures, including 18 CCTV cameras, five luggage scanners, and five Door Frame Metal Detectors (DFMD), are also part of the new station.

"Northern Railway successfully navigated several complex challenges during the construction, including the necessary demolition and shifting of existing structures such as ATMs, a Delhi Police cabin, and hoarding boards. Furthermore, the sensitive relocation of essential utilities like water lines, drainage systems, and OFC cables was executed without disruption to daily operations," the Ministry of Railways said in an official release

In parallel, an essential infrastructure upgrade was completed with the extension of Foot Over Bridge 1 (FOB 1). This extension ensures that passengers de-boarding trains at NDLS can now directly exit towards the Metro Station, significantly improving multimodal connectivity and reducing platform congestion.

The Union Minister was accompanied by Satish Kumar, Chairman and CEO Railway Board; Ashok Kumar Verma, General Manager Northern Railway, and other senior Railway officials, who provided a detailed briefing on the facility's planning and execution.

- ANI

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Reader Comments

R
Rohit P
Great initiative but I hope they maintain it properly. Indian railway facilities often start well but deteriorate quickly due to poor maintenance. The 7000 passenger capacity is impressive though!
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Arjun K
The extension of FOB 1 connecting directly to Metro station is a game-changer! This will save so much time and hassle for daily commuters. More such integrated transport solutions needed across India. 👍
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Sarah B
As someone who travels frequently from NDLS, I'm really looking forward to experiencing this. The separate zones and modern amenities sound promising. Hope the execution matches the planning!
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Vikram M
Only 200 seating capacity for 7000 passengers? That's quite inadequate. During peak hours, most passengers will still have to stand. They should have planned more seating arrangements.
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Michael C
The security measures with CCTV cameras and scanners are much needed. Safety should always be priority at such crowded places. Good to see comprehensive planning.
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Ananya R
Hope they implement similar facilities at other major stations too. Mumbai Central and Howrah stations desperately need such upgrades. This is a step in the right direction for Indian railways! 🚆

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