Key Points

OpenAI's popular ChatGPT experienced a significant global service interruption affecting users across multiple countries, including India. The outage prevented users from accessing the AI chatbot's typical responsive services, with approximately 88% of Indian users reporting query response failures. Downdetector confirmed widespread technical issues, prompting immediate investigation by OpenAI. Despite the temporary disruption, ChatGPT continues to grow, recently expanding to 3 million paying business users.

Key Points: ChatGPT Global Outage Hits India Users OpenAI Investigates

  • Global ChatGPT service experiences widespread technical disruption
  • 88% of Indian users report chatbot non-responsiveness
  • OpenAI confirms investigating elevated error rates
  • Downdetector records significant user complaint spike
2 min read

ChatGPT suffers global outage including in India, OpenAI 'investigating'

Major ChatGPT service disruption affects millions worldwide with 88% of Indian users experiencing access problems during unexpected downtime.

ChatGPT suffers global outage including in India, OpenAI 'investigating'
"ChatGPT is down, which means I actually have to type out my own emails at work. - Anonymous X User"

New Delhi, June 10

OpenAI's popular chatbot ChatGPT suffered an outage on Tuesday, as users across the world, including in India, were facing problems with loading and accessing results to prompts.

The company said there are "elevated error rates and latency" that users have been experiencing on various AI platforms.

"We are investigating," said the company. About 88 per cent of complaints from India cited the chatbot not responding to queries, 8 per cent reported issues with the mobile app, and 3 per cent faced API-related problems.

Downdetector also posted a spike in the issues reported by users.

ChatGPT users rushed to X to find out what is wrong with the AI service.

"Everyone running to Twitter (now X) to check if ChatGPT is down for anyone else," posted one user on X.

"ChatGPT is down, which means I actually have to type out my own emails at work. Send prayers," another wrote.

OpenAI now supports 3 million paying business users of ChatGPT, up from 2 million announced in February earlier this year. To provide companies with even more sophisticated, AI-powered tools, an expansive set of new workplace products arrived in ChatGPT earlier this month.

While workers can currently use ChatGPT for quick answers, connectors (beta) are a set of integrations that empower every worker with instant access to their company's collective insights, making them more productive, effective, and informed. Admins can also provision which connectors to enable at the workspace level.

Connectors are now available with Dropbox, Box, Sharepoint, OneDrive, and Google Drive and workers can use them to quickly find granular data from their third-party tools without leaving ChatGPT, said OpenAI.

Additionally, deep research connectors (beta) are now available with HubSpot, Linear, as well as many popular Microsoft and Google tools.

- IANS

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Reader Comments

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Rahul K.
This outage shows how dependent we've become on AI tools! 😅 I was in middle of preparing my startup pitch when ChatGPT went down. Had to actually think for myself for once. Maybe we should all take this as a reminder to not rely completely on technology.
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Priya M.
As a content writer, this outage affected my entire workflow today. While I understand technical issues happen, OpenAI should have better redundancy systems in place considering how many professionals now depend on ChatGPT daily.
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Amit S.
Interesting to see 88% complaints from India were about non-responsiveness. Shows how widely ChatGPT is being used here for everything from homework to business proposals. Maybe time for Indian tech companies to develop our own competitive AI solutions?
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Neha P.
The timing couldn't be worse! I had deadlines and ChatGPT decided to take a chai break 😂 On serious note, these outages make me wonder if we should pay for premium services when reliability isn't guaranteed. What's the point of Plus subscription if it goes down like this?
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Vikram J.
While outages are frustrating, we should appreciate how revolutionary ChatGPT has been. Remember how we managed before AI? Still, OpenAI should be more transparent about causes and expected resolution times. "We are investigating" isn't enough for paying customers.
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Sneha R.
My students were panicking today when they couldn't access ChatGPT for their assignments. Maybe this will teach them to develop original thinking skills instead of relying on AI for everything! Every cloud has a silver lining 🌥️

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