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Uttarakhand's Doorstep Governance: 300+ Camps Resolve 16,000+ Grievances

The Uttarakhand government's "Jan-Jan Ki Sarkar, Jan-Jan Ke Dwar" initiative has completed 23 days, with over 300 camps held across all districts. The program has facilitated participation from nearly 2 lakh citizens, receiving over 22,600 complaints and resolving more than 16,000 of them. It has also processed thousands of certificate applications and connected over 1.11 lakh people directly to state welfare schemes. The government aims to continue expanding this doorstep governance model to ensure transparent and accessible service delivery.

Key Points: Uttarakhand's Jan-Jan Ki Sarkar Resolves 16,000+ Complaints

  • 300+ camps in 13 districts
  • 22,645 complaints received
  • 16,000+ grievances resolved
  • 1.11 lakh linked to welfare schemes
2 min read

23 days of 'Jan-Jan Ki Sarkar, Jan-Jan Ke Dwar': Over 300 camps held across Uttarakhand

Over 300 camps in 23 days served 1.97 lakh citizens, resolving 16,000+ grievances and linking 1.11 lakh people to welfare schemes in Uttarakhand.

"bring governance directly to the doorstep of the people - Uttarakhand Government"

Dehradun, January 9

Under the leadership of Chief Minister Pushkar Singh Dhami, the Uttarakhand government's initiative "Jan-Jan Ki Sarkar, Jan-Jan Ke Dwar" has emerged as a strong example of good governance, sensitive administration and people-centric service delivery. Launched on December 17, the programme has completed 23 days, during which more than 300 camps have been organised across all 13 districts of the state.

The main objective of the initiative is to bring governance directly to the doorstep of the people and ensure swift, transparent, and effective redressal of public grievances. Through these camps, a direct dialogue has been established between the administration and citizens, leading to the resolution of long-pending issues and strengthening public trust in the government.

So far, 1,97,522 citizens have participated in the camps and placed their problems, suggestions and needs before the concerned officials. During this period, 22,645 complaints were received, of which more than 16,000 have already been resolved either on the spot or within the prescribed timeframe, while action on the remaining complaints is underway as per procedure.

The camps also received 31,070 applications for various certificates, providing relief to citizens from repeated visits to government offices. In addition, 1,11,326 people have directly benefited from various state government welfare schemes, giving momentum to initiatives related to social security, financial assistance and livelihood support.

As per the directions of Chief Minister Pushkar Singh Dhami, the programme is not limited to grievance redressal alone. It has also become an effective platform for linking eligible beneficiaries with government schemes, simplifying administrative processes and ensuring time-bound delivery of services at the grassroots level.

The state government has said it remains committed to continuing and expanding the campaign in a sustained manner to ensure every citizen has direct access to government schemes and services, further strengthening transparent, accountable and people-centric governance in Uttarakhand.

- ANI

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Reader Comments

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Priya S
The numbers are impressive - 16,000 complaints resolved! But the real test is sustainability. We've seen such 'campaigns' before which fade away after elections. I hope this becomes a permanent feature of governance, not just a 23-day event. The intention seems good, though.
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Suresh O
As someone from the hills, I appreciate any effort that saves us a long, costly trip to the district HQ. Getting 31,000 applications for certificates processed locally is a huge relief. Hope they cover the remote villages in the upcoming phases. Jai Uttarakhand!
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Anjali F
Connecting over 1 lakh people to welfare schemes is the highlight for me. Many eligible people, especially in rural areas, don't know how to access benefits. This direct outreach is essential. Hope other states learn from this model of taking sarkar to janata's dwar.
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Michael C
Interesting read. The scale of citizen participation is remarkable. 1.97 lakh people in 23 days shows a clear public need for such interfaces. The challenge will be institutionalizing this feedback loop so it doesn't rely solely on political will.
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Kavya N
My parents attended a camp in Dehradun for a pension issue that was stuck for months. It was resolved in a week! This is what 'minimum government, maximum governance' should feel like on the ground. More power to such people-first efforts. 💪

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