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MIAL awards duty free contract for CSIA T2

Posted on Jan 24, 06:43PM | IBNS

Mumbai International Airport Private Limited (MIAL) on Thursday awarded the duty free retail contract for the upcoming new Terminal 2 (T2) at Chhatrapati Shivaji International Airport (CSIA).

The contract for the duty-free shops has been awarded to the consortium led by Aer Rianta International cpt., spread over an area of 50,850 sq ft.

The Nuance Group (India) Pvt. Ltd. has been awarded the contract for Fashion, Luxury and Lifestyle Duty Free concession that includes luxury and premium fashion apparel and accessories, jewellery, watches, and luxury concepts spread over an area of approximately 12,690 sq ft.

The consortium led by Aer Rianta International cpt will run the core duty free operations (including categories such as tobacco, liquor, perfumes, confectionery) and Electronics (on arrivals), Nuance Group (India) Pvt Ltd will be responsible for designing and building the shopping environment, sourcing a wide range of international luxury brands and developing a strong promotional strategy for duty free shopping at T2 at CSIA.

Speaking on the occasion, GV Sanjay Reddy, Managing Director, MIAL, said, "At a time when CSIA is undergoing a major transformation, we decided to associate with duty free partners that showed innovation in all areas of the business and a commitment to provide superior choice to passengers.

"Both the partners selected are experienced operators who currently operate duty free concessions at several world-class airports and are best placed to understand the T2 consumers.

"Their offer combined creativity along with dynamic and engaging concepts and a strong operational strategy to maximise opportunities for CSIA and passenger experience at T2."

Announcing the award of the contract, Rajeev Jain, CEO, MIAL, said: "Duty free shopping is a significant component of passenger experience at any world-class airport.

"We would like to provide passengers at CSIA with a truly world-class shopping experience, across brands, product variety and price points. This is also in line with our stated endeavor to take CSIA to international standards"

Both the selected parties will operate the concession for their respective categories for the period until March 31, 2024.

The key criteria that were considered while selecting these parties included amongst others, a promise to get the most comprehensive range of brands and products available, operators who understand Indian consumers via their existing Indian operations and someone with a great sense of place in their design and customer centric approach.

With a vision to provide passengers with unique and bespoke concepts, products and services to deliver a premium and memorable experience at T2 , the commercial space includes amongst others 6000 sq. m. of F and B and 465 advertising sites (both indoor and outdoor) along with duty free and luxury, specialty retail and other services.

The new integrated terminal 2 currently being built is the perfect expression of Mumbai's achievements, its ambition and its imagination.

This terminal will serve 40 million passengers each year, creating an inspiring experience and a welcoming gateway to Mumbai and India.

With its meticulous planning and state-of-the-art technology, the terminal offers passengers a seamless journey that is punctuated by a series of wonderful experiences.

Moreover its overall design will give passengers a distinct 'Sense of Place' and a clear awareness that they are in Mumbai.

MIAL is a joint venture between Indian conglomerate GVK-led consortium.

MIAL was awarded the mandate of modernizing, upgrading and expanding Chhatrapati Shivaji International Airport (CSIA) in May 2006.

CSIA catered to 30.75 million passengers and 657469 tonnes of cargo between April 2011 - March 2012.