Jammu, May 14 UNI | 2 months ago

Mobile services of state-owned BSNL in this winter capital of the state remained snapped today after digging by the Public Health and Engineering Department left its towers grounded.


BSNL's mobile services, especially in old city and some parts of the Jammu South remained affected due to cables getting damaged after digging by the PHE Department, an official said.

"The service remained affected from 1100 hours till late evening," he added.

The total network failure caused inconvenience to several BSNL subscribers following cutting of Optical Fibre Cables (OFC).

"The underground Optical Fibre Cable (OFC) network in Roopnagar was cut due to PHE digging work, which has affected the cellular network since morning," General Manager (Cellular) BSNL Jammu Atul K Sharma said.

He said 30 towers got completely affected due to the snag and around 100 were partially affected.

"The men are on job and hopefully the problem will be solved and the snag will be repaired at the earliest," said Mr Sharma.

BSNL subscribers meanwhile kept complaining throughout the day of poor connectivity and signal problem.

"I am trying to contact my relatives since morning but unfortunately, could not make even a single call due to no connectivity of BSNL," said Akash Gupta, a student.

He said he had to switch over to a private telecom company's network as mobile phones of private players were operational without any hiccups.

Last year in December, the prepaid outgoing services remained affected for more than eight hours in state due to a fault at Nodal Centre in Chandigarh.

(Posted on 15-05-2014)