'Unprecedented operational collapse': PIL in SC seeks judicial intervention into IndiGo fiasco
New Delhi, Dec 6
A public interest litigation (PIL) has been filed before the Supreme Court seeking urgent judicial intervention into an "unprecedented operational collapse" of IndiGo Airlines, which has cancelled more than 1,000 flights over the past few days.
The plea filed by 'IndiGo All Passenger and Another', through advocate Narendra Mishra, urged the Apex Court to take suo motu cognisance of the crisis, terming it a grave violation of the fundamental rights of citizens, including he right to life and dignity under Article 21.
According to the petition, the chaos triggered by mass cancellations and severe delays has escalated into a "humanitarian crisis" at major airports.
Passengers, including senior citizens, infants, and those with medical needs, were allegedly left without food, water, rest areas, or even emergency assistance.
"The situation has transcended a mere contractual dispute between airline and consumer. It has become a matter of grave public injury and a clear violation of the Fundamental Right to Life and Liberty (Article 21) of the citizens of India," the plea stated.
IndiGo has publicly attributed the disruptions to planning lapses during the rollout of Phase-II of revised Flight Duty Time Limitation (FDTL) norms for pilots.
The plea contended that neither the airline nor the Directorate General of Civil Aviation (DGCA) performed adequate anticipatory oversight.
The PIL highlighted that exorbitant fares, touching upwards of Rs 50,000 on key routes, "held the travelling public hostage" and "destroyed the fundamental promise of affordable air travel".
Calling for a Special Bench to hear the matter urgently, the petition urged the Supreme Court to direct IndiGo to cease arbitrary cancellations and provide free, alternative travel arrangements, including seats on other airlines or trains, for all stranded passengers.
Further, it sought a direction to the DGCA and the Union Civil Aviation Ministry to file an exhaustive status report, including the complete text of the revised FDTL norms and a detailed plan for monitoring IndiGo's compliance and safe restoration of services.
Claiming that lakhs of citizens were stripped of necessities in a moment of national-level distress, the petition pleaded that only immediate judicial oversight can restore accountability and public confidence in India's civil aviation framework.
— IANS
Reader Comments
Finally, someone is taking this to the Supreme Court! The fares shot up to insane levels overnight. How is this not price gouging? People had to pay a month's salary just to get home. SC should intervene and set a strong precedent.
While IndiGo's failure is massive, I hope the PIL also focuses on systemic reform. The DGCA's oversight was clearly missing. We need better regulations to prevent this from happening with any airline in the future. Judicial oversight is a good first step.
I was caught in this mess traveling for work. The lack of basic facilities was shocking. No water, crowded terminals... it felt inhumane. The PIL is right to invoke Article 21. This isn't just bad service; it's a violation of dignity. 😔
"Planning lapses" is a weak excuse for such a colossal failure. They had months to prepare for new FDTL norms. This shows sheer corporate negligence. They should be forced to compensate every single passenger, not just offer alternative travel.
I respect the intent of the PIL, but I'm not sure if the Supreme Court micromanaging an airline's operations is the best long-term solution. We need the aviation ministry and DGCA to do their job properly. The court can direct them, but the executive branch must act.
We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.