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Key Points

The Sanchar Saathi initiative has achieved a major milestone by recovering over 6 lakh lost and stolen mobile handsets. This system integrates telecom providers and police to automatically block and trace stolen devices across networks. Recovery rates have shown impressive growth, increasing by 61% over eight months to reach 45,243 devices in August 2025. Each recovered phone represents prevented fraud and restored digital security for Indian families.

Key Points: Sanchar Saathi Recovers 6 Lakh Lost Stolen Mobile Phones

  • Initiative integrates DoT, telecom providers and police in real-time collaboration
  • Recovery rate increased 61% from January to August 2025
  • Automated alerts sent to citizens and police when stolen phones are used
  • System blocks devices across all Indian telecom networks to prevent misuse
2 min read

Over 6 lakh lost and stolen mobile handsets recovered on DoT's Sanchar Saathi initiative

DoT's Sanchar Saathi initiative has recovered over 6 lakh lost/stolen mobile devices, preventing fraud and restoring digital security for Indian citizens.

"The crossing of 6 lakh recoveries represents more than just numbers - it reflects the restoration of digital security for hundreds of thousands of Indian families. - Ministry of Communications"

New Delhi, September 30

The 'Block Your Lost/ Stolen Mobile Handset' facility on the flagship citizen-centric digital safety initiative "Sanchar-Saathi" of Department of Telecommunications (DoT) has crossed a significant milestone by facilitating the recovery of over 6 lakh lost and stolen mobile handsets, said the Ministry of Communications in a release on Tuesday.

The Ministry added that this achievement underscores the government's commitment to protecting citizens' digital assets and demonstrates the power of collaborative technology in combating cybercrime.

'Block Your Lost/ Stolen Mobile Handset' facility on Sanchar Saathi integrates DoT, Telecom Service Providers (TSP) and State/ UT police in a real-time manner.

Built on the theme of 'Digital by Design', this facility is helping recover one phone per minute, the ministry stated.

'Block Your Lost/ Stolen Mobile Handset' facility empowers citizens to report, block, trace, or unblock lost/ stolen mobile handsets across all Indian telecom networks. Reported lost/ stolen mobile handsets are blocked in telecom networks on pan India basis to prevent any misuse.

As soon as any SIM is used with such a lost/stolen mobile handset, automated traceability is generated and an alert is sent to the citizens as well as the Police Station concerned where the complaint for the lost/ stolen mobile handset was registered.

Citizens are provided with the details of the police station to be contacted through the generated traceability through SMS.

Field units of DoT continuously collaborate with law enforcement through capacity-building initiatives, thus ensuring traced devices are efficiently recovered and returned to rightful owners. With these efforts, the recovery rate has shown consistent month-on-month improvement, with monthly recoveries increasing from 28,115 in January 2025 to 45,243 in August 2025 - representing a 61 per cent increase over eight months.

The ministry further added that this upward trajectory reflects the platform's growing integration with law enforcement agencies and enhanced citizen awareness.

"The crossing of 6 lakh recoveries represents more than just numbers - it reflects the restoration of digital security for hundreds of thousands of Indian families. Each recovered device represents prevented fraud, restored communication, and reinforced trust in our digital ecosystem," the release added.

The ministry stated that the milestone reinforces the government's vision of a secure digital ecosystem where technology serves as an enabler for citizen empowerment and safety.

The initiative exemplifies the spirit of Jan Bhagidari (citizen participation) in governance, demonstrating how collaborative efforts between government, technology, and citizens can create meaningful impact.

- ANI

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Reader Comments

R
Rohit P
One phone recovered per minute? That's amazing! Finally some good use of technology for public welfare. Hope this system keeps improving and reaches every corner of India.
A
Arjun K
While this is impressive, I wish the awareness about this facility was better. Many people in smaller towns still don't know about Sanchar Saathi. Government should run more awareness campaigns.
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Sarah B
As someone who lost a phone in Delhi last year, this gives me hope. The integration between telecom companies and police is exactly what we need. More such citizen-friendly initiatives please! 👍
V
Vikram M
6 lakh phones recovered is no small achievement. This shows what proper coordination between departments can achieve. Hope they expand this to other digital devices as well.
K
Kavya N
The real-time tracking and automatic alerts are game-changing! No more running between police stations and mobile shops. Digital India is actually working for common people. 😊
M
Michael C
The 61% increase in recoveries over 8 months shows the system is getting better with time. This is how technology should serve citizens - practical, effective, and scalable solutions.

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