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Key Points

Jio has announced special relief measures for customers impacted by severe flooding in northern India. The company is providing automatic validity extensions and free services to ensure uninterrupted connectivity. Subscribers will receive unlimited calling and daily data without additional charges. Jio's engineering teams are also working to strengthen network infrastructure in affected areas.

Key Points: Jio Offers Flood Relief Connectivity for J&K Ladakh Himachal Customers

  • Automatic 3-day plan extension for prepaid mobile and JioHome subscribers
  • Unlimited voice calling and 2GB daily data at no extra cost
  • 3-day grace period for postpaid mobile and JioHome bill payments
  • Engineering teams working to enhance network resilience in flood zones
2 min read

Jio announces relief measures for customers hit by floods in J&K, Ladakh and Himachal Pradesh

Reliance Jio provides automatic 3-day validity extensions, unlimited calling, and free data for subscribers affected by severe flooding in northern regions.

"Jio recognizes the vital role of reliable connectivity in enabling access to emergency services, family communication, and critical updates - Jio Spokesperson"

Mumbai, August 27

Reliance Jio Infocomm Limited, which operates Jio, on Wednesday announced relief initiatives for its customers impacted by severe weather conditions and flooding in Jammu and Kashmir, Ladakh, and Himachal Pradesh.

A company spokesperson said Jio continues to provide critical connectivity in most of these areas, in the face of these adverse conditions.

"Jio recognizes the vital role of reliable connectivity in enabling access to emergency services, family communication, and critical updates," the spokesperson said in a statement.

To ensure uninterrupted digital access during this period, Jio Prepaid Mobile and JioHome subscribers with expiring plans this week will be granted an automatic 3-day validity extension.

Mobile users will get unlimited voice calling and 2GB of high-speed data per day, at no additional cost or recharge requirement, and JioHome users will get 3 additional days' benefit of their last valid plan at no additional cost, the spokesperson said.

Postpaid Mobile and JioHome users will receive a 3-day grace period for bill payments, maintaining seamless service continuity without any interruptions.

"Jio's on-ground engineering teams are working diligently to enhance network resilience and further strengthen infrastructure to meet ongoing challenges. As a pioneer in India's digital transformation, Jio is steadfast in its commitment to delivering world-class connectivity and supporting communities through every hurdle, aligning with the vision of a truly connected Digital India," the spokesperson added.

- ANI

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Reader Comments

P
Priya S
While this is a good gesture, I hope they also focus on restoring network connectivity completely. Many areas still have poor signal during emergencies.
A
Arjun K
Connectivity during natural disasters is literally a lifeline. Appreciate Jio for understanding this and taking proactive measures. More companies should follow this example!
S
Sarah B
The automatic extension without requiring recharge is a thoughtful touch. During emergencies, people shouldn't have to worry about mobile recharges. Well done, Jio!
V
Vikram M
Hope other telecom operators also announce similar relief measures. Connectivity is crucial for rescue operations and family communication during such crises.
M
Michael C
The 2GB daily data is particularly useful for people to access weather updates and emergency information. Smart thinking from Jio's team!

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