Gandhinagar, July 13
Due to the ongoing monsoon season, the state government has adopted a proactive approach to restore roads that have been damaged. Gujarat Chief Minister Bhupendra Patel has issued clear directives to the Roads & Buildings Department to ensure that all such damaged roads are promptly repaired, with strict instructions to complete the work at the earliest, as per the Gujarat CMO statement.
Gandhinagar (Gujarat) [India], July 13 (ANI): Due to the ongoing monsoon season, the state government has adopted a proactive approach to restore roads that have been damaged. Gujarat Chief Minister Bhupendra Patel has issued clear directives to the Roads & Buildings Department to ensure that all such damaged roads are promptly repaired, with strict instructions to complete the work at the earliest, as per the Gujarat CMO statement.
Consequently, these works are currently being carried out across the state on a priority basis.
Under the Roads and Buildings Department, more than 10,000 citizens across the state have registered on the 'Guj-MARG' application. Through this platform, a total of approximately 3,632 complaints have been lodged, of which 99.66 per cent, amounting to 3,620 complaints, have been positively resolved. The remaining seven complaints are under active progress.
According to information provided by the Roads & Buildings Department, the 'Guj-MARG' application has been launched to ensure prompt and effective resolution of issues such as potholes, damaged bridges, and other infrastructural problems across the state. Citizens are encouraged to report local issues through this platform.
Developed by the Gujarat Roads & Buildings Department, the 'Guj-MARG' app serves as a dedicated channel for registering complaints related to road conditions, bridges, and other infrastructure. Through this app, citizens can notify officials about potholes, damaged bridges, and similar concerns, enabling swift action, said the statement.
As per the statement, the primary objective of the application is to provide a user-friendly platform for people in Gujarat to contact the department regarding such matters directly. Citizens can also upload photographs with their complaints and track the status of their submissions.
The app is available for download on the Google Play Store and the App Store, as stated by the department.
— ANI
Reader Comments
While the initiative is good, I hope the repairs are of good quality. Every monsoon we see temporary fixes that wash away with the next heavy rain. Permanent solutions needed, not just quick patches!
Gujarat showing how e-governance should work! 99.66% resolution rate is impressive. Hope they maintain this efficiency post-monsoon too. Other BJP-ruled states should take notes from Gujarat model.
As an expat living in Ahmedabad, I'm amazed by how responsive the system is here. Back in my country, reporting infrastructure issues was always a lengthy process. This app makes civic participation so easy!
Good initiative but what about rural areas? Most complaints seem to be from cities. Villages suffer more during monsoons with worse road conditions. Hope the app reaches panchayat levels too.
The photo upload feature is brilliant! No more officials saying "we can't find the pothole you mentioned" 😂 Seriously though, this transparency is what we need in all government services.
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