Key Points

Finance Secretary M Nagaraju acknowledges that despite UPI's impressive growth, significant challenges remain in bringing rural and tribal communities into the formal financial system. He points out that internet connectivity issues continue to hinder offline and rural transactions across many regions. The government has clarified there are no proposals to impose MDR charges on digital payments, putting speculation to rest. Meanwhile, all insurance companies have successfully passed on the complete 18% GST benefit to policyholders, reducing insurance costs for consumers.

Key Points: Finance Secy Nagaraju on Rural Financial Inclusion Challenges

  • Digital payment growth faces rural connectivity and internet access hurdles
  • Fintech innovations focus on bridging the digital divide for offline transactions
  • Government confirms no plans to impose Merchant Discount Rate charges
  • Insurance companies have passed full 18% GST benefits to policyholders
2 min read

Financial inclusion still faces challenges in rural, tribal areas: Finance Secy M Nagaraju

Finance Secretary M Nagaraju highlights gaps in rural connectivity and offline transactions, while confirming no MDR charges and GST benefits for insurance policyholders.

"UPI growth has been very substantial even now, but one challenge we have is bringing entire communities living in tribal and rural areas into a formal financial system - M Nagaraju"

Mumbai, October 8

Financial inclusion in India still faces certain challenges, particularly in bringing communities living in tribal and rural areas into the formal financial system, said M Nagaraju, Secretary, Ministry of Finance.

Speaking to the media on the sidelines of the Global Fintech Fest 2025 in Mumbai, Nagaraju noted that while digital payment platforms, such as UPI, have experienced significant growth, there are still gaps that need to be addressed in rural connectivity and financial access.

"UPI growth has been very substantial even now, but one challenge we have is bringing entire communities living in tribal and rural areas into a formal financial system. At many places, we also have the challenge of the internet. Therefore, offline transactions and rural transactions are our challenge," he said.

He further noted that many fintech companies are now focusing on innovations that can bridge this digital divide.

"If you notice, a large number of fintechs are actually innovating and connecting the rural communities and also offline products. Once we do that, I think the entire country will be on the formal financial system and will be able to do digital payments," he added.

Regarding the Merchant Discount Rate (MDR) charges, Nagaraju clarified that there is no proposal before the government to impose MDR charges.

"The government has only said we are not imposing MDR charges. That we have told. The government has issued statements. Only the media has been, I think. So we are not concerned if the media keep making one offer or the other," he said.

Responding to a query on the impact of GST on insurance premiums, the Finance Secretary said that all insurance companies have passed on the complete 18 per cent GST benefit to policyholders.

He added that every insurance company will follow its own business plan to manage the impact of Input Tax Credit (ITC).

"Some PSU insurers have a plan of expanding the business, whereas some other companies are reducing the commissions. Therefore, each one will design their own business plan according to their standard. But one thing is sure, all the insurance companies, both public and private sectors, have reduced the insurance cost through the GST," he said.

- ANI

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Reader Comments

R
Rohit P
Good to see the government acknowledging the digital divide. In my village in MP, network connectivity is a major issue. Even when we have smartphones, we can't use UPI properly. Offline solutions are the need of the hour!
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Arjun K
While I appreciate the government's efforts, I feel we need more concrete timelines and targets. Just acknowledging the problem isn't enough. We need to see actual implementation on the ground, especially in tribal areas where financial literacy is also very low.
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Sarah B
Working with an NGO in rural Rajasthan, I've seen how fintech innovations can transform lives. Simple voice-based banking in local languages and USSD codes have helped many elderly people access banking services. More such initiatives needed! 💪
M
Michael C
The clarification on MDR charges is reassuring. Small merchants in rural areas operate on thin margins, and any additional charges would discourage them from adopting digital payments completely. Good decision by the government.
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Kavya N
Insurance companies passing GST benefits to customers is great news! My father recently renewed his health insurance and we did see lower premiums. Every rupee saved matters for middle-class families like ours. 👍

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