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eSanjeevani Milestone: Over 43 Crore Teleconsultations Amid India's Digital Health Push

India's national telemedicine service, eSanjeevani, has reached a massive scale. Union Health Minister Prataprao Jadhav announced it has facilitated over 43 crore consultations. The platform is designed to be free and accessible, especially in rural and underserved areas. It is now fully integrated with the Ayushman Bharat Digital Mission to strengthen the country's digital health infrastructure.

Key Points: eSanjeevani Telemedicine Crosses 43 Crore Consultations Says Prataprao Jadhav

  • Free teleconsultation service ensures healthcare access for economically disadvantaged citizens
  • Platform is operational in all Indian states and union territories
  • Integrated with Ayushman Bharat Digital Mission's core registries and ABHA
  • Launched as patient-to-provider system in 2020 for safe home consultations
2 min read

eSanjeevani facilitates over 43 cr telemedicine consultations till November: Prataprao Jadhav

Union Health Minister reveals eSanjeevani has facilitated over 43 crore free teleconsultations, integrated with Ayushman Bharat Digital Mission for universal health access.

"The services are operational across all 28 states, and 8 Union Territories of India, and over 43 crore consultations have been facilitated - Prataprao Jadhav"

New Delhi, Dec 2

The national telemedicine service, known as eSanjeevani, has facilitated more than 43 crore consultations till November 23, said Union Minister for Health Prataprao Jadhav in the Parliament on Tuesday.

eSanjeevani has been designed to be an inclusive and accessible platform, providing free teleconsultation services to all, ensuring that even the economically disadvantaged can benefit from quality healthcare.

“The services are operational across all 28 states, and 8 Union Territories of India, and over 43 crore consultations have been facilitated as on November 23, 2025,” Jadhav said in a written reply in the Rajya Sabha.

“While the platform does not record the socioeconomic status of patients, its widespread adoption, especially in rural and underserved areas, indicates that many underprivileged individuals have gained access to essential healthcare services without financial barriers,” he added.

eSanjeevani National Telemedicine Service is already integrated with the core components of the Ayushman Bharat Digital Mission (ABDM) platform.

ABDM has been launched with a vision to create a national digital health ecosystem that supports universal health coverage in an efficient, accessible, inclusive, affordable, timely, and safe manner.

The mission aims to develop the backbone necessary to support the integrated digital health infrastructure of the country to bridge the digital divide.

“eSanjeevani is aligned with the core components of Ayushman Bharat Digital Mission, including Healthcare Professionals Registry, Health Facility Registry, ABHA integration, and interoperable electronic health records. ABDM integration with eSanjeevani enables ABHA creation, linking, and digital health record sharing,” the Minister said.

“This significantly strengthens India’s digital public infrastructure and national interoperability,” he added.

eSanjeevani was first launched in November 2019 as a provider-to-provider telemedicine system and is based on a hub and spoke model.

In April 2020, it was launched as a patient-to-provider telemedicine system to enable citizens to get outpatient services in the confines of their homes, to provide safe provider-to-patient consultations.

- IANS

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Reader Comments

R
Rohit P
43 crore consultations is a staggering number. Shows the scale of our digital public infrastructure. Hope they keep improving the app's user interface and reduce wait times for connecting with a doctor.
S
Sarah B
As someone who has worked in public health, the integration with ABDM for digital health records is the key long-term benefit. This can revolutionize continuity of care across the country if implemented well.
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Aman W
Good step, but the ground reality is different in many villages. Poor internet connectivity and lack of digital literacy among the truly underprivileged are big hurdles. The government must focus on these aspects too.
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Kavya N
Used it during the pandemic for my child's fever. It was a lifesaver! The doctor was very patient. More awareness is needed so people know this free service exists. Jai Hind!
M
Michael C
Impressive scalability. The hub-and-spoke model connecting district hospitals with primary health centers is smart. Hope they are collecting anonymized data to improve public health planning and disease surveillance.

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