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Key Points

The Defence Ministry has signed an MoU with QCI to enhance welfare services for veterans. This partnership will focus on digital solutions and impact assessments. It aims to improve healthcare, pension delivery, and resettlement opportunities. The initiative supports over 63 lakh veterans and their families.

Key Points: Defence Ministry QCI MoU Enhances Veteran Welfare Services

  • MoU aims to strengthen pension and healthcare delivery for veterans
  • Focus on digital evaluations and AI for efficient service delivery
  • Expands re-employment and entrepreneurship opportunities for ex-servicemen
  • Reinforces institutional frameworks of State and District Sainik Boards
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Defence Ministry signs MoU with QCI to enhance Veteran Welfare Services

Defence Ministry partners with QCI to improve pension, healthcare, and resettlement services for over 63 lakh veterans and their dependents through digital solutions.

"The collaboration with QCI will help in system optimisation, strength monitoring, and ensure evidence-based improvements across schemes. - Niten Chandra, Secretary (DESW)"

New Delhi, August 27

Reaffirming its commitment to "Quality in Service - Dignity for Veterans", the Department of Ex-Servicemen Welfare (DESW), Ministry of Defence, signed a Memorandum of Understanding (MoU) with the Quality Council of India (QCI) on August 26, to strengthen delivery of pension, healthcare, resettlement, and welfare services for over 63 lakh veterans and their dependents.

According to a release from the Ministry of Defence, under the MoU, QCI will support DESW in digital evaluations, impact assessments, and evidence-based policy recommendations. In return, DESW will facilitate data access and stakeholder coordination with State Governments, zila sainik boards, Armed Forces Headquarters, and empanelled hospitals.

The initiative will also strengthen healthcare delivery, expand re-employment and entrepreneurship opportunities for veterans, and reinforce institutional frameworks of State and District Sainik Boards.

Speaking at the signing ceremony, Secretary (DESW), Niten Chandra, emphasised the importance of digital platforms, AI applications, and social media in enhancing outreach and ensuring efficient service delivery. He highlighted that the collaboration with QCI would help in system optimisation, strength monitoring, and ensure evidence-based improvements across schemes.

The MoU was signed and exchanged by Joint Secretary and OSD, DESW, PP Sharma, and Secretary General, QCI, Chakravarthy Kannan, in the presence of senior officials from DESW, Ex-Servicemen Contributory Health Scheme, Kendriya Sainik Board, Service Headquarters, National Accreditation Board for Hospitals and Healthcare Providers, and QCI.

- ANI

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Reader Comments

P
Priya S
My grandfather is an ex-serviceman and the pension process has been so complicated. Digital evaluation and AI applications could really simplify things for elderly veterans. Good initiative!
M
Michael C
While this sounds promising, I hope they ensure data privacy and security. Giving access to veteran data to multiple agencies needs proper safeguards. The intention is good but execution matters.
A
Anjali F
Entrepreneurship opportunities for veterans is much needed! Many retired personnel have excellent leadership skills that can benefit our economy. Hope this creates meaningful re-employment options.
S
Suresh O
ज़िला सैनिक बोर्डों को मजबूत करना बहुत जरूरी था। गाँवों में रहने वाले veterans को अक्सर सही सुविधाएँ नहीं मिल पाती। Hope this partnership brings change at grassroots level.
N
Nikhil C
Let's hope this isn't just another paperwork exercise. Our veterans have been promised many things before. The real test will be whether pension delays reduce and healthcare access improves.

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