Deep understanding of consumer behavior and AI key to growth: Zupee founder

ANI April 22, 2025 206 views

Zupee's founder Dilsher Malhi credits AI and consumer insights for the company's Rs 1,123 crore revenue milestone. The skill-based gaming platform achieved profitability for the first time, reporting Rs 146 crore net profit in FY24. Malhi highlights the importance of responsible gaming and collaboration with regulators. Zupee also saw 60% user growth, expanding beyond its traditional North Indian markets.

"A deep understanding of consumer behavior and strong AI can help us leverage data better." – Dilsher Singh Malhi
New Delhi, April 22: Dilsher Singh Malhi, Founder and Chief Executive Officer (CEO) of Zupee, stated that a deep understanding of consumer behaviour and strong data-driven artificial intelligence (AI) can aid the company's growth.

Key Points

1

Zupee hit Rs 1,123 crore revenue with Rs 146 crore profit in FY24

2

60% user growth driven by AI and data science

3

Malhi emphasizes responsible gaming ecosystem with regulators

4

Expansion beyond North India boosted diverse user base

Speaking to ANI, Malhi said, "A deep understanding of consumer behaviour, as well as building a strong data science and AI team, can help us leverage our data better."Highlighting the collaborative effort is needed to build a fair and safe ecosystem, he said, " Zupee as one of the leaders in this space has a responsibility of shaping it and building a fair and safe and as well as a responsible ecosystem, which means working with our federation, working with government in shaping the regulation in such a way that we are able to drive that fine balance."

Regarding the company's performance, Malhi stated that the company has performed strongly.

"We crossed the 1000 crore revenue mark in FY 24, and we were able to do that with strong underlying unit economics and profitability, while our profit was also above 100 crore. We are very proud of that achievement, and we want to continue building on it. Around 60 per cent of our number of consumers who have tried our product have also increased over the last year," he said.

Zupee, India's leading skill-based gaming platform, announced its financial results for the fiscal year ending March 31, 2024, posting Rs 1,123 crore in net revenue.

The company also reported a net profit of Rs 146 crore, marking its first annual profitability since inception, corroborating strong business fundamentals and sustainable growth.

FY24 marked a period of strong, broad-based growth for Zupee, with a 60 per cent increase in its registered user base. Having consolidated its leadership in traditional North Indian markets, the company expanded its presence across India, successfully entering new regions and attracting a wider, more diverse user demographic.

Reader Comments

P
Priya K.
Impressive growth numbers! 🚀 It's refreshing to see an Indian startup focusing on responsible gaming while achieving profitability. The 60% user growth is particularly noteworthy.
R
Rahul S.
While the financial results are impressive, I wonder how they're ensuring "responsible gaming" in practice. The article mentions it but doesn't explain the specific measures. Would love more transparency on this aspect.
A
Anjali M.
The focus on AI and consumer behavior is spot on! In today's market, data-driven decisions make all the difference. Kudos to the Zupee team for their achievements 👏
V
Vikram P.
First annual profit with 146 crore net profit is no small feat! Shows that Indian startups can balance growth with sustainability. Hope they maintain this momentum.
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Sanjay T.
Interesting how they're expanding beyond North India. The gaming market in South and East India is huge but often overlooked. Smart move by Zupee!
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Neha R.
As someone who's tried their platform, I appreciate the skill-based approach rather than pure luck games. Makes gaming feel more rewarding. Though I do hope they keep adding new game varieties!

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