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RailOne SuperApp Hits 2 Crore Downloads, 6 Lakh Daily Tickets in 8 Months

The RailOne SuperApp, launched by Indian Railways in July, has achieved a major milestone by surpassing 2 crore downloads in less than eight months. It is now facilitating approximately 6 lakh ticket bookings daily, integrating services like reserved and unreserved ticketing, train enquiries, and PNR status. The app's success highlights Indian Railways' push for digital transformation and enhanced passenger convenience. Concurrently, Union Minister Ashwini Vaishnaw announced a new RailTech Policy to foster innovation within the railway ecosystem.

Key Points: RailOne App: 2 Crore Downloads, 6 Lakh Daily Tickets Booked

  • Surpassed 2 crore downloads in <8 months
  • Crosses 6 lakh daily ticket bookings
  • Unified app for all railway services
  • Part of Railways' digital transformation
  • New RailTech Policy announced
2 min read

RailOne SuperApp surpasses 2 crore downloads in less than 8 months of launch

Indian Railways' RailOne SuperApp crosses 2 crore downloads in under 8 months and hits 6 lakh daily ticket bookings, marking a major digital leap.

"RailOne is emerging as a unified digital gateway - Official Release"

New Delhi, February 27

RailOne, the SuperApp of Indian Railways, has achieved a major milestone of surpassing 2 crore downloads in less than 8 months of its launch, and has also crossed the 5 lakh ticket mark per day this month.

Developed by CRIS, the Centre for Railway Information Systems (CRIS), the App was launched by Minister of Railways Ashwini Vaishnaw on July 1.

Since then, it has gained rapid adoption among railway passengers across the country.

The RailOne App is emerging as a unified digital gateway, offering a wide range of passenger services through a single, seamless interface.

Demonstrating its operational scale and reliability, RailOne is now facilitating approximately 6 lakh ticket bookings daily, underscoring its robustness and growing user trust.

The app integrates key railway services, including reserved ticket booking, unreserved ticketing, platform tickets, train enquiries, PNR status, and other passenger-centric utilities.

The milestone highlights Indian Railways' continued push towards digital transformation and enhanced passenger convenience.

With its scalable architecture, intuitive design, and focus on user experience, RailOne is redefining how citizens interact with railway services.

RailOne continues to evolve with new features and AI-driven capabilities, aligned with the broader vision of building a modern, technology-enabled railway ecosystem for India.

Union Minister for Railways Ashwini Vaishnaw on Thursday announced the RailTech Policy and the complete digitisation of the Railway Claims Tribunal (RCT) as Reform Number Three and Reform Number Four under Indian Railways' flagship "52 Reforms in 52 Weeks" initiative.

The Rail Tech Policy aims to engage innovators, startups, industry and institutions to promote innovation in Indian Railways. The new policy simplifies the selection of innovators and introduces a dedicated "Rail Tech Portal" for innovation. Innovation challenges can be initiated by any innovator or departmental user, with a single-stage detailed submission of proposals.

The policy provides a user-friendly interface, increases the scale-up grant more than three times and doubles the maximum grant for prototype development and trials.

- ANI

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Reader Comments

R
Rohit P
2 crore downloads in 8 months is no joke! Shows how desperate we were for a proper, reliable app from IR. The UI is clean and it works most of the time. Hope they keep improving server capacity for Tatkal days.
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Aman W
A good step for digital India, but the app still has bugs. Sometimes the payment fails and you're left wondering if the booking went through. They need to focus on stability as much as new features.
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Sarah B
As someone who travels frequently for work between Delhi and Mumbai, this app has saved me so much time. The integrated platform ticket and PNR status are my most used features. Great work!
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Vikram M
The Rail Tech Policy sounds promising. Engaging startups can bring fresh ideas. Hope they simplify the refund process next. Currently, it takes too many days for money to come back to the bank.
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Kavya N
My parents in a tier-2 city also use it now. That's the real success - making digital services accessible beyond metros. The design is intuitive enough for first-time smartphone users. 👏
M
Michael C
Impressive scaling. 6 lakh tickets daily is a massive load to handle. Hope the backend infrastructure is robust enough to maintain this during festival rushes. The digit

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