Nandan Nilekani Warns of AI Backlash, Urges Urgent Meaningful Use Cases

Infosys co-founder Nandan Nilekani issued a stark warning at the India AI Impact Summit, stating that a failure to urgently demonstrate meaningful and responsible uses of artificial intelligence could trigger a significant public backlash. He cautioned that if AI is primarily associated with negative outcomes like deepfakes or soaring costs, it could face a rejection similar to the backlash against globalization. Nilekani emphasized that successful AI diffusion requires building institutions, trust, and guardrails, not just technology. He pointed to India's proven success with large-scale digital platforms like UPI and Aadhaar as a foundation for the country to lead the way in responsible AI adoption.

Key Points: Nilekani Urges Action on AI Use Cases to Prevent Backlash

  • Warns of AI backlash without useful diffusion
  • Cites risk from deepfakes and high costs
  • Highlights India's digital success as model
  • Stresses need for trust and institutions
2 min read

Infosys' Nandan Nilekani urges efforts to urgently start meaningful AI use cases to avoid backlash

Infosys' Nandan Nilekani warns of a potential AI backlash if meaningful, responsible applications aren't demonstrated urgently at India AI Summit.

"The resentment of the white-collar workers is going to lead to the train wreck of AI. - Nandan Nilekani"

New Delhi, Feb 19

At the India AI Impact Summit, Co‑founder of Infosys Nandan Nilekani on Thursday urged stakeholders to work urgently to demonstrate meaningful uses of artificial intelligence and ensure its responsible diffusion, warning that failure to do so could cause a backlash.

Nilekani said AI development is currently seeing both a "race to the top and a race to the bottom," adding that the latter is faster. "All of us, who have a stake in AI being useful to humanity, have to accelerate and redouble our efforts to make the diffusion happen. Otherwise, the consequences are going to be very difficult. There is going to be a backlash," he said.

He warned that if AI only succeeded in creating deep fakes or higher power bill costs, a public backlash could ensue. "The resentment of the blue-collar workers led to the train wreck of globalisation. The resentment of the white-collar workers is going to lead to the train wreck of AI," Nilekani said.

Nilekani argued that efforts should revolve around practical problems of users such as expanding access to health care for a billion people.

"Technology is just one piece of the puzzle. It's about institutions. It's about trust building. It's about negotiations. It's about guardrails, working with different stakeholders and making them go towards a common vision. Diffusion is difficult," Nilekani said.

Pointing to India's success with large‑scale diffusion of digital technologies, citing examples such as UPI and Aadhaar, Nilekani said the country is well placed to "lead the way."

"We can build a pathway, or multiple pathways, to that goal, and that will show the world," he said.

Prime Minister Narendra Modi on Thursday arrived at AI India Summit to greet and welcome world leaders to the event. The gathering will attract over 500 global AI leaders, including 100 CEOs and founders, 150 academicians and researchers, and 400 CTOs, VPs, and philanthropists. Government participation includes more than 20 heads of state and government, along with around 60 ministers and vice ministers, fostering unprecedented dialogue on AI's transformative potential.

- IANS

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Reader Comments

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Sarah B
As someone working in tech, I see his point about white-collar resentment. If AI just automates jobs without creating new opportunities or solving bigger societal issues, the backlash will be severe. We need guardrails and a vision, not just raw innovation.
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Priya S
Very timely advice. In India, we have the talent and the digital infrastructure (thanks to Aadhaar/UPI). Now we must channel AI to improve public services, education, and reduce corruption. Let's lead by example, not just follow the West.
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Rohit P
While I agree with the sentiment, I'm a bit skeptical. Summits and warnings are good, but where is the concrete action plan for the common man? How will AI actually reach a farmer in MP or a small shopkeeper in Bihar? We need less talk, more doing.
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Karthik V
The comparison to globalization's 'train wreck' is powerful. We must learn from past mistakes. AI should empower workers, not replace them. Focus on augmentation - AI as a tool for doctors, teachers, engineers to do their jobs better, not eliminate them.
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Michael C
Interesting perspective from an Indian leader. The emphasis on "diffusion" and institutions is key. Technology alone fails. India's scale provides a unique testbed. If they can make AI work responsibly for a billion people, it's a blueprint for the world.

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