Govt likely to send notice to WhatsApp over upcoming controversial username feature
New Delhi, July 1
Alarmed at a possible misuse of an upcoming global username feature by Meta's WhatsApp, the government is considering issuing a notice to the Mark Zuckerberg-run social media giant.
The matter is related to concerns that, like Telegram, the feature can allegedly be misused, and the government has expressed displeasure and serious concerns over it, according to government sources.
Sources earlier indicated that popular messaging platforms could be held accountable if new features create opportunities for fraud, amid growing debate over WhatsApp's recently announced username feature.
They said that messaging platforms like WhatsApp must ensure that their products are not misused for impersonation or misinformation.
WhatsApp is launching usernames for privacy, enabling users to interact without disclosing phone numbers.
While this can protect user identity, cyber-security experts warn of risks like impersonation and scams, highlighting the necessity for robust anti-abuse measures to ensure safety of millions of users in India.
WhatsApp has announced the rollout of usernames, allowing users of the instant messaging platform to communicate with family, friends, or businesses without sharing their phone numbers.
According to WhatsApp, users will soon be able to pick unique usernames, similar to those on social media platforms. Meta described the move as "designed to protect the privacy of your phone number," adding that "people need to know your exact username to contact you."
Earlier, Telegram and Signal also allowed users to hide their phone numbers and use only a username for a very long time.
However, the Indian laws require messaging platforms like WhatsApp and Telegram to link to a verified mobile number. Under the Telecom Cyber Security Rules, 2024, the Department of Telecommunications (DoT) enforces strict SIM-binding mandates to combat digital fraud.
Entrepreneur Ankur Warikoo also expressed concerns about fake usernames that could resemble a well-known person or business. "In a country such as India, this could be a disaster, if the right anti-abuse systems are not set up by WhatsApp," he posted on social media.
— IANS
Reader Comments
As someone who works in cybersecurity, I think both sides have valid concerns. The username feature is genuinely useful for privacy, especially for women who don't want to share their number. But yes, without proper anti-abuse measures, this could lead to serious impersonation issues. The government's push for SIM binding is actually smart - it creates accountability while allowing privacy. Let's hope WhatsApp and the DoT can find a middle ground.
Honestly, I'm tired of the government trying to control everything. Telegram and Signal already have usernames - why is WhatsApp being singled out? If the government is so worried, maybe they should focus on catching actual scammers instead of making it difficult for genuine users. India needs privacy, not more surveillance. 🙄
I see both sides. As a working woman, I'd love to connect with clients without sharing my personal number. But just yesterday, my mother-in-law got a scam call from someone pretending to be her bank - these scammers are getting smarter. If WhatsApp launches usernames without proper verification, it's going to be a nightmare for elders. The government should allow usernames but with some basic checks, like requiring a linked mobile number for verification purposes only.
I think the government has a point but this is 2024 - we can't keep living in fear. WhatsApp should implement a strong username verification system like Instagram has (blue ticks etc). But just banning the feature or sending threatening notices is not the solution. India is WhatsApp's biggest market - if they want to succeed here, they need to work with our government, not against it. Collaboration, not confrontation! 🇮🇳
T We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.