AI Won't Replace Enterprise Software, Will Boost It: HSBC Report

A new HSBC report asserts that artificial intelligence is unlikely to threaten enterprise software, instead predicting it will be embedded within these platforms to enhance functionality. The analysis states AI will operate as a subordinate component, with deterministic software platforms managing the data and processes. Intelligent AI agents are expected to handle specific, high-value tasks that are difficult to codify traditionally. The report identifies 2026 as a pivotal kick-off year for the monetization of AI within the enterprise software sector.

Key Points: AI to Enhance, Not Threaten, Enterprise Software: HSBC

  • AI to function as a component within software
  • Software remains central for data & operations
  • 2026 key for AI monetization in software
  • Intelligent agents for high-value, complex tasks
3 min read

Enterprise software unlikely to be threatened by AI, rather AI will enhance its capabilities: HSBC

HSBC report says AI will be embedded in software platforms to create value, not replace them. 2026 seen as key monetization turning point.

"AI is destined to be subordinate to the overall software platform. - HSBC Report"

New Delhi, February 25

Enterprise software is unlikely to be threatened by artificial intelligence, and instead, AI will increasingly be embedded within software platforms to enhance functionality and create value, according to a report by HSBC.

The report stated that AI will function as a component within enterprise software systems rather than replacing them, with software platforms continuing to serve as the primary structure for managing and processing enterprise data and operations.

"Within a full-blown enterprise application, we think AI is destined to be subordinate to the overall software platform. AI encompasses the creative analysis and production of intelligent data, and that data is passed to the software stack to be processed, stored, checked, formatted, presented, or actionized in a deterministic fashion," the report said.

The report highlighted that AI systems, which are inherently non-deterministic and can produce varying outputs, will operate under the broader control of enterprise software platforms.

According to HSBC, intelligent agents powered by AI will play a targeted role within enterprise systems, focusing on specific high-value tasks that are difficult to automate through traditional programming.

"These intelligent agents will likely be relegated, in a targeted fashion, to domain-specific high-value tasks that are difficult to codify and are better handled by a thinking entity," the report said.

The report emphasised that enterprise software will remain central to enterprise operations, and AI will enhance its capabilities rather than disrupt it.

"Thus, we believe that the far majority of enterprise software will not be threatened by AI, but rather AI will be domesticated within the application stack via agents and will create tremendous value in doing so," the report noted.

HSBC also stated that software will continue to play a key role in the adoption and diffusion of AI across enterprises globally.

"We believe software will be the primary mechanism for the diffusion of AI across the world's largest enterprises. Foundation models and vibe-coding are not replacements for software within an enterprise for their main IT platforms," the report said.

The report further noted that enterprise software vendors are already integrating AI capabilities into their platforms using advanced tools and intelligent agents.

The report added that major enterprise-class software companies have been using the same vibe-coding tools to embed distilled intelligent agents into their broad platforms. These AI-powered agents are experts in narrow domains and can be deployed in a controllable fashion that mitigates the native technical hurdles of foundation models.

HSBC said that 2026 is expected to mark a key turning point in terms of monetisation of AI within enterprise software.

The report stated that it sees 2026 as the kick-off for monetisation within software. It noted that the enterprise software vendors themselves are the best positioned to leverage AI within the enterprises responsible for the production of global GDP.

Overall, the report concluded that enterprise software will remain the foundation of enterprise IT systems, with AI being integrated into platforms to enhance efficiency, automate complex tasks, and generate significant long-term value.

- ANI

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Reader Comments

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Rohit P
Finally, a balanced view! The hype had everyone thinking AI would replace everything overnight. But enterprise software is the backbone. AI will be like a powerful new feature set, not a whole new operating system. Good to see HSBC highlighting the practical integration path.
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Aman W
The point about AI being "non-deterministic" is key. You can't have your core financial or inventory systems giving random outputs. The software platform provides the necessary control and structure. AI agents will handle the fuzzy logic parts where traditional code struggles.
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Sarah B
As someone working in IT for a manufacturing firm, this is exactly what we need. We have decades of data in our SAP system. The value is in using AI to analyze that data for predictive maintenance and supply chain optimization, not ripping and replacing the entire platform. Sensible approach.
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Karthik V
I agree with the overall thesis, but the report seems a bit too optimistic about vendors' ability to "domesticate" AI smoothly. Integration costs, data privacy concerns (especially with Indian data localization norms), and employee training are huge hurdles that will slow this down. The 2026 monetization timeline feels ambitious.
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Nisha Z
This is the right way forward for Indian enterprises too. We can't afford to build everything from scratch. Enhancing our existing Tally, SAP, or custom software with AI modules for local language support, GST compliance checks, or fraud detection is the practical "jugaad" we need. 🚀

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