"At BMW we always look for smart solutions to delight our customers by providing first-class service and an uncompromising driving experience at all times. State-of-the-art BMW dealerships ensure a superior ownership experience driven by quality and efficiency. For our customers, time is a precious asset. Their favourite BMW should always be ready for the road. BMW Smart Repair follows a technology-driven, targeted approach to ensure quality BMW service for small and medium repairs instead of replacing whole parts. It significantly reduces service-related costs and turn-around time, so our customers can enjoy complete peace of mind. Whether the job is big or small, they know that their BMW will receive the finest care", said Rudratej Singh, President, and Chief Executive Officer, BMW Group India.
BMW's paramount focus on customer satisfaction is reflected not only through its premium products but also its premium services. BMW aftersales has been designed keeping the customer's requirements at the core - convenience, cost, time and quality.
BMW presents a world-class experience to its customers when it's time for their vehicle to visit the workshop. Numerous benefits combined with dedicated, personalized service make it a delight for the customers.
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