Through our initial integration of the Doodle chatbot on Slack, we recognized there was so much more we could offer users, explains Doodle CEO, Gabriele Ottino. With that version we were able to identify other scheduling needs. Users want a bot that helps them to easily schedule. We can deliver that with a predictive service based on artificial intelligence. Our team is focused on improving the frustrating process of scheduling meetings, and natural language understanding will do exactly that.
The new feature will also recommend the optimal time for participants to meet based on the title of the meeting, availability of participants, and other signals, including when people normally like to meet. For example, if a participant titles the event, lunch meetings, natural language understanding will suggest meeting times available during optimal lunch hours where all participants have open availability on their calendars.
Integrating the natural language understanding feature into the Doodle Bot is another major milestone in our journey to make scheduling simple, easy and intuitive, explains Doodle Product Manager, Netali Jakubovitz. This feature, paired with our new, machine learning based time recommendations system, enables busy professionals to streamline their meetings with their work conversations in an organic way.