Snapsheet Offers New Technology Solution to Union Standard Customers
Technological transformations such as instant, online shopping and the mobile economy have led to rising customer expectations across all industries, said Mike Smith, senior vice president of claims at Union Standard. As a medium-sized insurance provider with a targeted regional focus, we look for every opportunity to meet those expectations by partnering with innovative insurtech companies like Snapsheet.
Snapsheet's software platform, including its easily downloadable mobile app, improves the estimation process for auto repairs from virtual photo submissions to final repairs and payment, which helps Union Standard in its goal of providing low-touch claims handling.
Snapsheet's technology platform is a win for insurance agents as well. Our independent agents encounter many of the same customer service challenges we face, added Cathy Link, chief underwriting officer at Union Standard. For agencies of any size, and especially those with large books of auto business, Snapsheet's mobile app is an ease-of-doing-business solution that virtually sells itself.
We are thrilled to collaborate with USIG. Both of our organizations value the importance of customer engagement and the benefits of an easy and efficient digital claims process, said Jamie Yoder, president at Snapsheet. It is exciting to be able to use our technology to help USIG achieve their business and customer service goals.
For more information about Snapsheet's digital services platform, visit www.snapsheetapp.com