NewKerala.com

Key Points

Uttarakhand Chief Minister Pushkar Singh Dhami has taken a stern stance on delayed public complaints, ordering officials to resolve issues pending over 180 days. He emphasized coordinated efforts between police and administration for encroachment drives while pushing for Adarsh Gram development. The CM also prioritized infrastructure upgrades, demanding immediate replacement of faulty electricity poles and transformers. During the review, he personally addressed complainants, ensuring timely resolutions for water, power, and civic issues.

Key Points: CM Dhami Orders Swift Action on Pending Uttarakhand Public Complaints

  • CM Dhami mandates Tehsil Diwas for grievance redressal
  • Orders safety audits for transformers and power infrastructure
  • Directs nodal officers for Adarsh Gram villages
  • Warns officials against unnecessary complaint closures
3 min read

Uttarakhand CM directs officials to run special campaigns to resolve pending complaints

Uttarakhand CM Pushkar Singh Dhami directs officials to resolve 180-day pending grievances via CM Helpline 1905, warning of strict action for delays.

"Encroachment and verification campaigns should be run more effectively by the police and administration together. – CM Pushkar Singh Dhami"

Dehradun, June 26

Uttarakhand Chief Minister Pushkar Singh Dhami has directed officials to run a special campaign to resolve complaints pending for more than 180 days in the CM Helpline 1905. Expressing displeasure, the Chief Minister issued strict instructions to the officials, stating that action would be taken against officers who failed to dispose of the cases promptly.

While instructing not to close public complaints unnecessarily, he stated that more effective efforts should be made to bring the CM Helpline up to the best practices of the state.

While reviewing CM Helpline 1905 in the Secretariat on Thursday, the Chief Minister directed officials to organise Tehsil Diwas across the entire state on a single day.

The Chief Minister directed all District Magistrates to organise Janta Darshan, Tehsil Diwas, and BDC meetings regularly for the speedy resolution of public problems. "Encroachment and verification campaigns should be run more effectively by the police and administration together. Work should be done rapidly towards making two villages in each district as Adarsh Gram, for this, nodal officers should be appointed in all the districts soon," CM Dhami said.

The Chief Minister directed that wherever the condition of electricity poles and transformers is bad in the state, they should be replaced immediately. "Safety audit of all transformers should also be done. It should be ensured that there is no problem of low voltage and hanging electricity wires; if such cases are found, strict action will be taken against the concerned officers," he said.

The Chief Minister directed the officers associated with all the authorities to ensure that there is no pendency in passing the maps of people's houses. He said that the three districts that become TB-free first will be honoured.

The Chief Minister praised the Transport, Agriculture, Social Welfare, Excise, and Energy Departments for their efforts in resolving complaints through the CM Helpline. The Chief Minister directed the Public Works Department, Geology and Mining, Revenue, Home, and Finance Departments to expedite the redressal of complaints further. The CM Helpline is receiving more complaints related to drinking water, street light maintenance, connections under the Jal Jeevan Mission, power cuts, and electricity bills.

The Chief Minister also spoke to the complainants of the CM Helpline during the meeting. On the complaint of Upendra Singh Rawat of Uttarkashi regarding the drinking water line, the Chief Minister directed the District Magistrate of Uttarkashi to resolve his problem within a week.

Alam from Haridwar had complained about street lights; his problem has been resolved. Hridesh Negi of Dehradun said that work has started on his complaint regarding the construction of a culvert. Gaurav Nautiyal of Chamoli's complaint regarding drinking water has also been resolved. Devendra's complaint about low voltage from Nainital has also been resolved.

- ANI

Share this article:

Reader Comments

R
Rahul K.
Finally some action on pending complaints! 180 days is way too long for people to wait for basic issues like water and electricity. Hope this campaign brings real change 🤞 The CM should personally monitor progress every month.
P
Priya M.
Good initiative but why wait for complaints to become 6 months old? Prevention is better than cure - officials should be proactive. The hanging wires issue is particularly dangerous, especially during monsoon season.
A
Ankit S.
As someone from Uttarkashi, I appreciate the focus on drinking water issues. Our hilly areas face acute shortages. Hope the DM follows through on CM's 1-week deadline for Rawat's case 🙏 Jal Jeevan Mission needs faster implementation.
N
Neha T.
Tehsil Diwas on single day across state is brilliant! Will reduce travel burden for villagers. But officials must prepare properly - last time I went, they just took complaints but no follow-up. Action speaks louder than announcements.
S
Sanjay R.
Adarsh Gram scheme sounds good but hope they select villages fairly. Often only politically connected areas get benefits. Also, what about urban areas? Dehradun's infrastructure needs equal attention with growing population.
K
Kavita P.
Happy to see TB-free district incentive! Health should get more focus. But why only honor top 3? All districts eliminating TB deserve recognition. Small steps matter in public health 💪
V
Vikram D.
While CM's intentions seem good, I'm skeptical. We've seen such announcements before. What's different this time?

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

Leave a Comment

Minimum 50 characters 0/50