UPI no more a technology, it's a population-scale habit: Sujit Nair, CEO and Co-Founder FIDE

ANI April 12, 2025 186 views

Digital public infrastructure is rapidly changing how populations interact with economic systems. Sujit Nair from FIDE highlights how technologies like UPI have become more than just technological tools. These platforms are creating unprecedented access for millions, especially in underserved communities. The transformation represents a significant shift in how economies can include and empower previously marginalized populations.

"UPI is a population-scale habit. You have 500 million people using DPI" - Sujit Nair, FIDE CEO
New Delhi, April 12: Sujith Nair, CEO and Co-Founder at Foundation for Interoperability in Digital Economy (FIDE), said on Friday that UPI is no more a technology and it has become a population scale habit.

Key Points

1

UPI evolves from technology to widespread economic participation

2

Digital infrastructure empowers small businesses and individuals

3

ONDC enables decentralized economic opportunities

4

Global South countries adopt digital public infrastructure

"UPI is no more a technology in some sense. UPI is a population-scale habit. You have 500 million people using DPI, UPI as a way of life, and that idea, that way of thinking of how do you bring large population, especially the people who probably do not have access formal access to the economy, bring them together closer and make government, public, private sector all come together to serve people and small businesses," said Nair, talking to ANI, on the sidelines of Carnegie Global Technology Summit.

He added digital public infrastructure (DPI) can put people, businesses in centre and give them access, opportunity, choices to participate in a formal economy and expand the pie for everybody and for the market overall.

Talking about ONDC, a DPI, he said ONDC is actually helping the shopkeepers and drivers to have more say, more participation and more autonomy.

"Without having to have any central platform in the centre so they can make their own choices. They can come on their own terms and participate without having to be depending on any other intermediary. That idea of decentralised e-commerce network, not a platform of ONDC, is actually helping the shopkeepers and drivers to have more say, more participation and more autonomy," he explained.

"In how they want to access the digital economy to grow themselves and also build resilience around what they do. For example, it's not just about for a driver to get more rights but also get loans and insurance and ONDC can facilitate all of that."

Digital Public Infrastructure is revolutionizing public services and creating economic opportunities globally, particularly in Global South countries.

Aadhaar and Unified Payments Interface (UPI) have created seamless digital ecosystems for India--which successfully highlighted DPI during its G20 presidency.

Nigeria has leveraged digital identity and payment systems and looks to build data exchanges next, Malawi is deploying DPI-as-a-packaged-Solution (Daas) on a pilot G2P project for post-disaster social support payments, Papua New Guinea is expanding digital connectivity despite cybersecurity vulnerabilities, Morocco has displayed digital transformation of administrative and educational services, while countries like Dominican Republic have committed to the UNDP led 50-in-5 campaign.

However, challenges in DPI adoption remain--from data privacy concerns and cross-border information flows to uneven adoption and technical interoperability issues that may widen existing divides.

India has signed MoUs with several countries for cooperation in the field of sharing of digital public infrastructure so far.

Among others, a key emphasis of the Indian government has been on ensuring that the benefits of Indian DPIs are not limited to India only; other countries, too, benefit from it.

Reader Comments

P
Priya K.
UPI has truly changed how we transact! From street vendors to big stores, everyone accepts it now. The convenience is unmatched 💯
R
Rahul S.
Interesting perspective - never thought of UPI as a "habit" rather than tech. But it makes sense when even my 70-year-old mom uses it daily!
A
Anjali M.
While UPI is great, I wish they'd address the occasional downtime issues. Last week I was stuck at a store when UPI servers were down 😕 Otherwise brilliant system!
V
Vikram P.
The global expansion of Indian DPI is something to be proud of! Shows how innovation from developing nations can lead the world 🌍
S
Sanjay T.
ONDC could be a game changer for small businesses. Hope it delivers on its promise to reduce platform dependency. The article could've explained more about how it actually works though.
N
Neha R.
Went completely cashless thanks to UPI! No more worrying about change or ATMs. The best part? Even chaiwalas accept digital payments now ☕

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