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Key Points

Gujarat Chief Minister Bhupendra Patel has rescheduled the state-level SWAGAT grievance redressal programme to June 30 due to ongoing education festivals. The initiative, launched by PM Modi in 2003, marks 22 years of tech-driven public grievance resolution. CM Patel praised Modi's vision for good governance through SWAGAT, which ensures transparency and efficiency. Citizens can submit grievances on June 30 at the CM's Public Relations Unit in Gandhinagar.

Key Points: Gujarat CM Bhupendra Patel Reschedules SWAGAT Programme to June 30

  • SWAGAT rescheduled due to education festivals
  • PM Modi's 2003 initiative completes 22 years
  • Ensures transparent grievance redressal
  • Tech-driven platform for citizen-government linkage
2 min read

State-Level SWAGAT Programme led by CM Bhupendra Patel rescheduled to June 30 due to Shala Praveshotsav and Kanya Kelavani Mahotsav

Gujarat's SWAGAT grievance redressal programme, chaired by CM Bhupendra Patel, rescheduled due to Shala Praveshotsav and Kanya Kelavani Mahotsav.

State-Level SWAGAT Programme led by CM Bhupendra Patel rescheduled to June 30 due to Shala Praveshotsav and Kanya Kelavani Mahotsav
"PM Modi set the true course for good governance and inspired everyone to follow that path. - CM Bhupendra Patel"

Gandhinagar, June 24

The monthly State-level SWAGAT Online Public Grievance Redressal Programme, chaired by Chief Minister Bhupendra Patel and typically held on the fourth Thursday of every month, will now be held on Monday, June 30. This rescheduling is because of the Shala Praveshotsav and Kanya Kelavani Mahotsav being organised across Gujarat from June 26 to 28, the Chief Minister's office said in a press release.

This has been informed by the Chief Minister's Public Relations Unit for everyone concerned. Citizens and applicants can submit their grievances on Monday, June 30, between 8:00 am and 11:00 am at the Chief Minister's Public Relations Unit, Swarnim Sankul-2, Gandhinagar.

Inspired by Prime Minister Narendra Modi and launched in 2003, the State SWAGAT Online Public Grievance Redressal Program is conducted on the fourth Thursday of every month as part of the State-level SWAGAT initiative.

April 24 marked the completion of 22 years of "SWAGAT," the technology-driven grievance redressal programme initiated by Prime Minister Narendra Modi in 2003.

On this occasion, CM Patel stated that PM Modi set the true course for good governance and inspired everyone to follow that path, according to an official release.

He said the SWAGAT initiative launched by him has brought transformational change in people's lives, becoming an effective medium for solving problems in a paperless, transparent, and hassle-free manner.

Prime Minister's successful efforts to establish a structured grievance redressal system for common citizens, including the poor, underprivileged and rural communities, resulted in the state being gifted with the 'SWAGAT' initiative.

He noted that at a time when the use of technology for online grievance redressal was still a subject of discussion in the country, PM launched the SWAGAT online public grievance redressal programme on April 24, 2003.

The SWAGAT programme was launched with the primary aim of leveraging technology to create an effective link between citizens and the government. He stated that it has become a reliable platform for addressing citizens' everyday grievances swiftly, efficiently and within a defined timeframe.

- ANI

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Reader Comments

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Rahul P.
Good to see the government prioritizing education with Shala Praveshotsav! SWAGAT is indeed a great initiative, but I hope the rescheduled date doesn't inconvenience too many people. The digital grievance system has helped many in my village. 👍
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Priya M.
While SWAGAT is a good program, I wish they would conduct it more frequently than just once a month. Many issues require urgent attention. Also, why can't they run both education programs and grievance redressal simultaneously? Government should increase capacity.
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Amit K.
Gujarat's governance model under PM Modi's vision is truly inspiring! SWAGAT has been revolutionary - my uncle got his land dispute resolved through this platform last year. The focus on girls' education through Kanya Kelavani is equally commendable. 👏
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Sunita R.
The timing (8-11am) is quite restrictive for working people. Can they extend the hours or have an evening slot? Otherwise the digital governance remains inaccessible for many. Good initiative but needs more flexibility.
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Vijay D.
Proud to see Gujarat leading in governance innovations! SWAGAT was ahead of its time when launched in 2003. Now that it's completing 22 years, hope they introduce more features like mobile app integration for easier access. #DigitalIndia
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Neha T.
The article mentions transparency, but how many grievances actually get resolved? Would be good to see some statistics on resolution rates and average time taken. Transparency should mean sharing outcomes, not just processes.

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