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SPARSH Outreach in Jorhat: Resolving Pension Issues for 300 Defence Veterans

The SPARSH outreach programme brought crucial pension services directly to defence veterans in Jorhat. A dedicated team from CDA Guwahati provided on-the-spot resolution for various pension-related issues. The event focused heavily on helping pensioners generate Digital Life Certificates through Jeevan Pramaan. Officials emphasized that such programmes will continue to strengthen pensioner services across remote areas.

Key Points: SPARSH Outreach Programme Addresses Defence Pensioners Issues Jorhat

  • Around 300 defence pensioners from Jorhat and nearby districts attended the outreach programme
  • On-the-spot grievance redressal and Digital Life Certificate generation was provided
  • CDA Guwahati team addressed pension anomalies and data verification issues
  • Punjab National Bank supported with banking queries and financial services
  • Programme emphasized transparent, paperless pension system for defence veterans
2 min read

SPARSH outreach programme held in Jorhat, addressing pension issues for hundreds of defence pensioners

CDA Guwahati's SPARSH outreach in Jorhat resolved pension queries for 300 defence veterans, focusing on Digital Life Certificates and grievance redressal.

"SPARSH is committed to ensuring accuracy, transparency, and timely pension disbursement - Ambarish Barman, Controller of Defence Accounts"

New Delhi, Nov 22

The SPARSH (System for Pension Administration – Raksha) Project, a flagship initiative of the Ministry of Defence, is an integrated digital platform designed to ensure transparent, efficient, and paperless sanction and disbursement of defence pensions.

The system aims to bring all defence pensioners under one unified platform, enabling seamless access to pension sanction, disbursement, verification, and grievance redressal services.

In line with this vision, the Controller of Defence Accounts (CDA) Guwahati organised a SPARSH Outreach Programme on November 21 2025 at Sainik Bhawan, Zila Sainik Welfare Office, Jorhat.

The event focused on addressing pension-related issues of defence pensioners and family pensioners, with special emphasis on the submission of Digital Life Certificates through Jeevan Pramaan.

The programme was coordinated by Puranjan Roy, ACDA, Area Accounts Office, Jorhat and Debojyoti Sardar, SAO, LAO (A) Jorhat.

Around 300 Defence pensioners and family pensioners, along with their family members from Jorhat, Shibsagar, Majuli, Golaghat and nearby regions, participated in the event.

A dedicated team from CDA Guwahati facilitated on-the-spot grievance redressal, Digital Life Certificate generation, data verification and resolution of pension-related queries.

Punjab National Bank also extended support by addressing banking queries and providing essential financial services.

Ambarish Barman, IDAS, Controller of Defence Accounts (Army), Guwahati, was present throughout the event, ensuring its smooth conduct. Appreciating the enthusiastic participation of pensioners, he reiterated that SPARSH is committed to ensuring accuracy, transparency, and timely pension disbursement.

He highlighted the challenges faced by pensioners, particularly in remote areas, and emphasized the Defence Accounts Department's role as a facilitator providing hands-on support for Digital Life Certificates, data verification, and immediate correction of pension anomalies.

He reaffirmed that such outreach programmes will continue to be organised to strengthen pensioner services and incorporate valuable feedback for continuous improvement of the SPARSH system.

Col Chiranjeet Konwar (Retd.), Zilla Sainik Welfare Officer, Jorhat, underscored the importance of the SPARSH platform, proper documentation, and timely submission of Digital Life Certificates.

- IANS

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Reader Comments

S
Sarah B
As someone working in digital governance, I appreciate the focus on Digital Life Certificates. This eliminates so much paperwork and travel for elderly pensioners. The hands-on support in remote areas is particularly commendable.
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Priya S
My grandfather attended this program in Jorhat. He was struggling with the digital life certificate process for months. The team resolved his issue within minutes. Such initiatives make a real difference in people's lives. Thank you to the organizers! ❤️
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Arun Y
While I appreciate the effort, I hope they maintain the same efficiency throughout the year and not just during outreach programs. Many pensioners still face delays in monthly disbursements. The system needs consistent performance.
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Nikhil C
Great to see initiatives reaching the North East regions. Defence pensioners in these areas often feel neglected. 300 participants shows how much this was needed. Hope they expand to more remote locations in Assam and other states.
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Michael C
The integration with Punjab National Bank for banking services is smart thinking. Pension-related banking issues are common and having everything under one roof during such events saves pensioners multiple trips to different offices.

We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.

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