Seva, Sushasan, Garib Kalyan pillars of Viksit Bharat: EAM Jaishankar on Passport Seva Divas

IANS June 24, 2025 315 views

On Passport Seva Divas, EAM Jaishankar lauded passport authorities for their efforts in enhancing service delivery and shaping a Viksit Bharat. He highlighted the pillars of Seva, Sushasan, and Garib Kalyan as integral to governance and the Passport Seva Programme. The rollout of Passport Seva Program 2.0 and e-Passports marks significant advancements in technology and transparency. Jaishankar's message underscored the progress in passport issuance and improvements in service accessibility globally.

"Seva, Sushasan and Garib Kalyan are three key pillars of governance." - S. Jaishankar
Seva, Sushasan, Garib Kalyan pillars of Viksit Bharat: EAM Jaishankar on Passport Seva Divas
New Delhi, June 24: On the occasion of the 13th Passport Seva Divas, External Affairs Minister S. Jaishankar lauded the efforts of passport authorities across India and abroad, saying, Seva, Sushasan and Garib Kalyan are three key pillars of governance that would lead to a Viksit Bharat.

Key Points

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Jaishankar praises passport authorities on Passport Seva Divas

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Seva Sushasan Garib Kalyan guide India's passport services

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Passport Seva Program 2.0 and e-Passport rollout underway

Taking to X , the EAM wrote: "Greetings to all Passport Authorities in India and abroad on the occasion of the 13th Passport Seva Divas. Your commendable efforts, guided by 'Seva, Sushasan and Garib Kalyan', are instrumental to ensuring ease of travel, deepening access to global workplace and empowering the citizen. With the roll out underway of Passport Seva Program 2.0 and e-Passport, #TeamMEA reaffirms its commitment to further timeliness, transparency and accessibility of our passport services."

In a detailed message, EAM Jaishankar elaborated on key achievements and upcoming developments in passport services.

He emphasised, "Seva, Sushasan and Garib Kalyan are three key pillars of governance that would lead us to a Viksit Bharat. They are all reflected with prominence in our Passport Seva Programme."

Highlighting significant progress over the last decade, the Minister said, "From just over 91 lakh passports in 2014, we have reached 1.46 crore passports in 2024."

He also announced the nationwide rollout of Passport Seva Programme Version 2.0 (PSP V2.0), which leverages cutting-edge technology for improved service delivery. "Pilot testing of Global PSP Version 2.0 is currently under progress and shall be rolled out in a phased manner in all Indian Embassies/Consulates," he added.

Regarding the technological leap toward secure travel, Jaishankar said, "The ongoing roll out of the e-Passport will enable contactless reading of data stored in the chip, facilitating smoother immigration experiences for Indian citizens."

He also noted the impact of the mPassport Police App, which has reduced police verification time to 5-7 days in 25 states and UTs. Further, the minister highlighted expanded access to passport services, saying, "In the last one year, 10 new Post Office Passport Seva Kendras have been opened, including the 450th POPSK in Kushinagar in April 2025."

Concluding his message, EAM Jaishankar congratulated all stakeholders involved in the Passport Seva Programme, saying, "I take this opportunity to congratulate everyone...for their dedication in rendering passport and related services collectively to our citizens. Happy Passport Seva Divas!"

Reader Comments

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Rahul K.
Great to see passport services improving! The reduction in police verification time is a game-changer. But can we also address the delays in appointment slots? In metros like Delhi/Mumbai, getting an appointment takes weeks. Still, proud of our digital progress 🇮🇳 #ViksitBharat
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Priya M.
Applied for my passport last month in Chennai - got it in 10 days flat! The online tracking system was so transparent. Kudos to the team 👏 E-passports will be revolutionary for frequent travelers like me. Hope they implement it soon!
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Arjun S.
While the numbers look impressive, what about rural areas? My cousin in a UP village had to travel 80km to the nearest passport office. More POPSKs are needed in tier-3 cities. The 'Garib Kalyan' pillar should focus on this.
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Sneha R.
The e-passport initiative is fantastic! But security should be top priority - hope the chip technology is hack-proof. Also, will there be extra charges for e-passports? Middle-class families already find passport fees quite high.
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Vikram J.
From 91 lakh to 1.46 crore passports in 10 years - this shows how India is globalizing! More opportunities abroad means more remittances back home. Smart move focusing on 'ease of travel' as part of development. Next step - visa-free travel to more countries? 😊
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Neha P.
The passport seva kendras in post offices are such a thoughtful initiative! My elderly parents could easily apply from our local post office without navigating complex online systems. This is real 'Seva' in action. More such citizen-friendly steps please!

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Jaishankar Passport Seva Divas Viksit Bharat Seva Sushasan Garib Kalyan Passport Seva Program 2.0