Key Points

India's Supreme Court experienced a significant digital service disruption due to a technical glitch in the National Government Cloud infrastructure. Multiple essential digital platforms, including the official website and e-filing portal, were temporarily offline on Saturday. The court's IT department and technical support staff worked diligently to restore services, minimizing potential judicial process interruptions. This incident highlights ongoing technological challenges in India's digital court ecosystem.

Key Points: Supreme Court IT Services Disrupted by NGC Technical Glitch

  • NGC platform failure impacted multiple digital court services
  • IT teams worked to restore court websites and portals
  • Technical disruptions have precedent in SC's recent history
  • E-filing and judgment access temporarily unavailable
2 min read

IT services disrupted in SC due to technical glitch, restored after several hours

Major digital services at India's Supreme Court halted after National Government Cloud infrastructure failure, causing widespread access issues

"The Supreme Court regrets the inconvenience caused by the technical issue - Supreme Court Official Notice"

New Delhi, April 26

Information technology services in the Supreme Court of India were disrupted for several hours following a technical glitch in the National Government Cloud (NGC) infrastructure. Due to the concerted efforts of the court’s IT department and technical support staff, the affected services were gradually restored on Saturday.

The disruption affected multiple essential digital services, including the Supreme Court's official website, the e-filing portal, and both the SCR (Supreme Court Reports) and DigiSCR portals, which are crucial for accessing court judgments and records.

In an official notice, the Supreme Court acknowledged the outage and attributed it to issues with the NGC platform, which hosts several of its digital services.

The court stated that all relevant technical teams were immediately mobilised to identify and rectify the problem.

"The Supreme Court regrets the inconvenience caused by the technical issue and requests all stakeholders to maintain patience and extend cooperation during this period," the notice read.

Due to the concerted efforts of the court’s IT department and technical support staff, the affected services were gradually restored and are now functioning normally.

The court is expected to monitor the systems closely to prevent similar disruptions in the future.

The Supreme Court has experienced several instances in the past where technical glitches have disrupted its IT services and affected court operations, including online hearings and e-services. These glitches have resulted in delays, cancellations, and disruptions to judicial processes.

In one of the instances in 2023, several computer applications and IT services faced disruption and were unavailable in the Supreme Court due to the sudden malfunction of one of the servers at the data centre.

In 2022 also, technical glitches plagued the functioning of the Supreme Court, considerably slowing down the work of almost all benches. The Chief Justice of India had expressed frustration over the issue and was forced to put off some important cases then.

- IANS

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Reader Comments

R
Rahul K.
Glad to hear services are back up! These tech issues can really disrupt important legal work. Maybe it's time to invest in more robust backup systems? 🤔
P
Priya M.
As a law student, I rely on DigiSCR daily. This outage was so frustrating! 😫 Kudos to the IT team for fixing it quickly though.
A
Amit S.
This keeps happening too often. The Supreme Court should conduct a thorough review of their IT infrastructure. Justice delayed due to tech issues is still justice delayed.
S
Sunita R.
I had an important filing due yesterday! The e-filing portal going down caused so much stress. Hope they implement better safeguards soon.
V
Vikram J.
The IT team deserves appreciation for working on a Saturday to fix this. Technical problems can happen to anyone - what matters is how quickly you respond. 👏
N
Neha P.
Maybe they should consider cloud redundancy? Having services on multiple platforms could prevent complete outages like this. Just a suggestion from a tech professional!

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