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Sales of non-compliant walkie-talkie on e-commerce platforms under government radar

ANI May 9, 2025 247 views

The CCPA is taking action against e-commerce platforms selling non-compliant walkie-talkies without proper licensing disclosures. Union Minister Joshi emphasized the risks to consumer rights and national security. New guidelines will enforce legal compliance and protect buyers. This follows recent CCPA actions against misleading coaching ads and unfair restaurant charges.

"These guidelines aim to ensure legal compliance, enhance consumer protection, and maintain the integrity of the digital marketplace." – Union Minister Joshi"
New Delhi, May 9: The Central Consumer Protection Authority (CCPA) has initiated action against the listing and sale of walkie-talkie devices on e-commerce platforms that lack proper disclosures, including licensing, Union Minister of Consumer Affairs announced on Friday.

Key Points

1

CCPA targets e-commerce walkie-talkie sales lacking licensing disclosures

2

Violations include Consumer Protection Act and Telegraph laws

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Minister Joshi warns of national security risks

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Guidelines to enforce compliance and protect consumers

The absence of such critical information constitutes a violation of multiple laws, including the Consumer Protection Act, 2019, the Indian Telegraph Act, 1885, the Wireless Telegraphy Act, 1933, and the Use of Low Power, Very Low Power Short Range Radio Frequency Devices (Exemption from Licensing Requirement) Rules, 2018.

Minister Joshi wrote on X that the sale of non-compliant wireless devices not only breaches statutory obligations but may also pose significant risks to national security operations.

Recognizing the gravity of the issue, the CCPA will issue specific guidelines under Section 18(2)(l) of the Consumer Protection Act, 2019.

"These guidelines aim to ensure legal compliance, enhance consumer protection, and maintain the integrity of the digital marketplace," the minister posted on X.

The Central Consumer Protection Authority (CCPA) occasionally initiates actions against entities that engage in unfair trade practices.

Recently, the Central Consumer Protection Authority (CCPA) advised coaching centres to strictly adhere to the necessary guidelines and refrain from placing misleading advertisements. Additionally, it refrained them from making claims of assuring guaranteed success.

In another instance recently, the Central Consumer Protection Authority (CCPA) took suo motu action against five restaurants -- Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation -- for failing to refund mandatory service charges despite a judgment held by the High Court of Delhi.

The notices were issued under the Consumer Protection Act of 2019, directing the restaurants to refund the service charge amounts. The Ministry of Consumer Affairs, Food and Public Distribution said that this measure is aimed at reducing the undue pressure on Consumers to pay additional amount at the time of availing services at any Restaurant as no Hotel or Restaurant shall force a consumer to pay Service Charge or Service Charge shall not be collected from consumers by any other name.

All sellers must strictly adhere to applicable regulatory standards to uphold consumer rights and prevent unlawful trade practices.

Reader Comments

R
Rahul K.
This is a much-needed crackdown! Walkie-talkies can be misused for illegal activities if sold without proper checks. E-commerce platforms must take responsibility for what they're selling. Good move by CCPA 🇮🇳
P
Priya M.
While I appreciate the government's concern, they should also focus on educating consumers about these regulations. Many people buy walkie-talkies for family trips without knowing the legal aspects. Awareness is equally important!
A
Amit S.
National security should always come first. But I hope the guidelines don't make it too difficult for genuine users like event organizers and adventure tour operators who need these devices for legitimate purposes.
N
Neha T.
Flipkart and Amazon should have better screening processes before allowing such products on their platforms. They make crores in profits but don't invest enough in compliance checks. Shame! 😠
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Sanjay R.
The government is doing right thing, but implementation is key. We've seen many such announcements before which fizzle out after some time. Hope this time they follow through properly.
K
Kavita P.
I bought walkie-talkies last year for my kids' birthday party from an online store. Now I'm worried if they were compliant! Government should create a simple way for consumers to verify such products.
V
Vikram J.
Instead of just banning, why not create a proper licensing system for walkie-talkie users? Many countries have this. It will help genuine users while keeping security intact. Think long-term, babus!

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Tags:
CCPA walkie-talkie sales e-commerce regulations consumer protection Union Minister Joshi national security
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