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Key Points

Paytm has clarified that recent Google Play notifications about UPI handle changes only affect recurring subscription payments. Regular UPI transactions for both consumers and merchants continue without any disruption. The company explained that users simply need to update their old @paytm handles to new bank-linked handles for subscription services. This transition is part of Paytm's approved migration to operate as a Third Party Application Provider.

Key Points: Paytm Clarifies UPI Handle Changes Only Affect Recurring Payments

  • Only recurring payments require UPI handle updates by August 2025
  • One-time UPI payments continue without any changes
  • Transition approved by NPCI as part of TPAP migration
  • Google Play alert created confusion about scope of changes
2 min read

Paytm clarifies on Google Play alert, only recurring payments to be updated to new UPI handles

Paytm explains Google Play alert only applies to subscription billing, not regular UPI transactions. All consumer and merchant payments remain unaffected.

"This means that if a user was paying for YouTube Premium or Google One storage... they will simply need to change their old @paytm handle - Paytm"

New Delhi, August 29

Paytm has clarified that Google Play's recent notification on UPI handle changes was incomplete and may have created confusion.

The company emphasised that there is no disruption to UPI payments on Paytm, and both consumer and merchant transactions remain seamless.

The update is relevant only for recurring payments such as subscription billing. "This means that if a user was paying for YouTube Premium or Google One storage or to any recurring platform through Paytm UPI, they will simply need to change their old @paytm handle to the new handle linked to their bank, which is @pthdfc, @ptaxis, @ptyes or @ptsbi," Paytm explained.

For example, if a UPI ID was abcd@paytm, it will now be abcd@pthdfc (or as per the bank). One-time UPI payments are not impacted and continue as usual.

Paytm noted that this transition is part of its migration to new UPI handles, following approval from the National Payments Corporation of India (NPCI) to operate as a Third Party Application Provider (TPAP).

The deadline to complete the update for recurring mandates is 31st August 2025, which is why Google Play issued its alert.

Reassuring customers, Paytm stated that this is a simple update to ensure uninterrupted recurring payments, while all other UPI transactions on the app continue without any change.

- ANI

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Reader Comments

R
Rohit P
Why does Google send such confusing alerts? They should coordinate better with Indian companies. This created unnecessary panic among users who rely on Paytm for daily transactions.
A
Arjun K
Appreciate the clear communication from Paytm. The transition to bank-specific handles makes sense for regulatory compliance. NPCI approval shows they're following proper channels.
S
Sarah B
As an expat in India, I find these payment system updates confusing. Wish there was a simpler way to manage these changes. The August 2025 deadline gives enough time though.
V
Vikram M
Just checked my Paytm - the app has clear instructions on how to update recurring payments. Took me 2 minutes to change my Amazon Prime subscription. Well done Paytm! 💯
M
Michael C
This is why I prefer using direct bank UPI instead of third-party apps. Less dependency on these intermediate changes. But good that regular transactions aren't affected.

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