Key Points

The new Yatri Suvidha Kendra at New Delhi Railway Station is now open to help passengers during the busy festival season. It features a massive holding area that can comfortably accommodate up to 7,000 travelers at once. The facility is smartly divided into three zones to keep passenger movement smooth and reduce crowding. With modern ticketing counters, ATVMs, and better Metro connectivity, it's designed to make your festival journey much more comfortable.

Key Points: Ashwini Vaishnaw Inaugurates New Yatri Suvidha Kendra at NDLS

  • New permanent holding area accommodates 7000 passengers for pre-boarding comfort
  • Facility features 22 modern counters and 25 ATVMs for efficient ticketing
  • Strategic zoning reduces congestion across ticketing and waiting areas
  • FOB 1 extension improves direct Metro connectivity and reduces platform crowding
2 min read

New Yatri Suvidha Kendra at NDLS to help passengers during festival rush: Ashwini Vaishnaw

New Delhi Railway Station's state-of-the-art Yatri Suvidha Kendra can hold 7,000 passengers, features modern amenities to ease festival rush travel.

"The state-of-the-art Yatri Suvidha Kendra at New Delhi Railway Station will provide comfort to passengers during festival season - Ashwini Vaishnaw"

New Delhi, Oct 11

The state-of-the-art Yatri Suvidha Kendra at New Delhi Railway Station (NDLS) will provide comfort to passengers during festival season as there is a surge in the passenger volume, Railways Minister Ashwini Vaishnaw said on Saturday.

He inspected the newly-constructed permanent holding area which has been designed to accommodate approximately 7,000 passengers at any given time, enhancing pre-boarding comfort and flow.

The new Yatri Suvidha Kendra is strategically divided into three zones to streamline passenger movement -- a ticketing area spanning 2,860 sqm, a post-ticketing area of 1,150 sqm, and a pre-ticketing area covering 1,218 sqm.

This spatial separation is designed to reduce congestion and improve passenger comfort across the terminal’s main entrance.

According to the ministry, Northern Railway has equipped the Kendra with comprehensive, modern amenities to ensure passenger convenience and security.

There are 22 modern ticketing counters and 25 Automatic Ticket Vending Machines (ATVMs), along with a seating capacity for 200 passengers and 18 high volume low speed (HVLS) fans for efficient cooling.

Northern Railway successfully navigated several complex challenges during the construction, including the necessary demolition and shifting of existing structures such as ATMs, a Delhi Police cabin, and hoarding boards.

Furthermore, the sensitive relocation of essential utilities like water lines, drainage systems, and OFC cables was executed without disruption to daily operations.

In parallel, an essential infrastructure upgrade was completed with the extension of Foot Over Bridge 1 (FOB 1), informed the ministry.

This extension ensures that passengers de-boarding trains at NDLS can now directly exit towards the Metro Station, significantly improving multimodal connectivity and reducing platform congestion.

Recently, in a major festive season push, the Union Cabinet approved a Productivity Linked Bonus (PLB) worth Rs 1,866 crore for railway employees, benefiting over 10.90 lakh staff across the country.

Vaishnaw said the bonus, equivalent to 78 days of wages, recognises the dedicated efforts of railway staff in maintaining smooth operations and improving efficiency.

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- IANS

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Reader Comments

R
Rohit P
Great initiative but hope the maintenance is proper. Indian railway facilities often look good initially but deteriorate quickly. The 25 ATVMs are a good addition - hope they actually work when needed!
A
Arjun K
The FOB extension connecting directly to Metro is brilliant! This will save so much time and hassle. Finally some practical thinking in railway infrastructure. 👏
S
Sarah B
As someone who frequently travels through NDLS, I appreciate the thoughtful planning. The zoning approach and HVLS fans will make a huge difference during peak summer and festival seasons. Well done!
V
Vikram M
Good to see railway employees getting their bonus. They work incredibly hard during festivals when passenger volume triples. They deserve this recognition for keeping our trains running smoothly.
K
Kavya N
Hope they've considered accessibility for elderly and disabled passengers. Many railway stations still lack proper ramps and assistance. The 7,000 capacity sounds impressive though! 🤞

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