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Key Points

Indian Railways is upgrading its passenger reservation system to handle 100,000 tickets per minute, a fourfold increase from current capacity. The new cloud-based system will replace outdated legacy technology, improving efficiency and user experience. The advance booking window has been reduced from 120 to 60 days to minimize cancellations. Additionally, Railways is expanding non-AC coach availability to meet growing passenger demand.

Key Points: Indian Railways Boosts Ticket Booking Capacity to 1 Lakh per Minute

  • Indian Railways modernizing PRS with cloud-based tech
  • New system to handle 1 lakh bookings per minute
  • Advance reservation period cut from 120 to 60 days
  • RailOne app enables mobile ticket booking
  • 70% of trains now have non-AC coaches
2 min read

Indian Railways upgrading passenger reservation system to handle 1 lakh tickets per minute

Indian Railways upgrades passenger reservation system to handle 100,000 tickets per minute, reduces advance booking window, and expands non-AC coach availability.

"The present PRS can book about 25,000 tickets per minute and the new system is designed for more than 4 times this capacity. — Ashwini Vaishnaw"

New Delhi, Aug 9

Indian Railways is upgrading the current passenger reservation system to handle over 100,000 tickets per minute from existing 25,000, according to the government.

Indian Railways is undertaking complete revamp of passenger reservation system (PRS) through Centre for Railway Information Systems (CRIS). The revamp of PRS involves upgradation and replacement of hardware, software, network equipment, security infrastructure and functionalities on new technology with design capable of handling new features.

The current PRS system was deployed in 2010 and runs over Itanium servers and open VMS(Virtual Memory System). The current PRS system requires upgradation from legacy technology systems to latest cloud technology compliant systems, said Union Railways Minister Ashwini Vaishnaw in the Parliament.

Over the years, passenger preferences and aspirations have changed. Modernised PRS aims to address and fulfil enhanced aspirations of passengers.

With effect from November 1, 2024, the Advance Reservation Period (ARP) for booking reserved tickets in trains that previously had a 120-day ARP has been reduced to 60 days, excluding the date of journey.

This change has been made keeping in view the booking trend and also to reduce the cancellations due to unforeseen events, said the minister.

Railways has recently launched RailOne App. This App enables passengers to book reserved as well as unreserved tickets on mobile phone. This, in effect, brings the PRS facility to passenger’s palm.

“Change in Advanced Reservation Period (ARP), based on trend of booking and feedback is a continuous and ongoing exercise. The present PRS can book about 25,000 ticket per minute and new system is designed for more than 4 times this capacity,” according to the minister.

Meanwhile, the percentage of non-AC coaches in trains run by Indian Railways has significantly increased to about 70 per cent, and a special manufacturing programme is being implemented to produce an additional 17,000 non-AC general and sleeper coaches over the next 5 years.

Indian Railways have significantly increased the facilities for passengers demanding general class travel. During the last financial year 2024-25 alone, 1,250 general coaches have been utilised in various long-distance trains.

—IANS

- IANS

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Reader Comments

P
Priya S
Reducing ARP to 60 days is practical. How many of us actually plan journeys 4 months in advance? This will definitely reduce last-minute cancellations. But I hope they don't compromise on security while moving to cloud systems.
A
Arjun K
More non-AC coaches is a welcome move for common people. AC travel has become too expensive for middle class families. But please also focus on cleanliness and maintenance of these coaches. The toilets are often in terrible condition.
S
Sarah B
As someone who frequently travels by train, I appreciate these upgrades. But will the RailOne app actually work during peak booking times? The current apps crash just like the website. Capacity is good, but stability is equally important.
V
Vikram M
Good initiative, but I hope they train the staff properly on the new system. Last time they upgraded, the ticket counters were clueless for weeks. Also, what about rural areas where people don't have smartphones for the app?
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Kavya N
The tech upgrade is impressive, but what about basic amenities? More focus needed on punctuality, food quality, and safety - especially for women travelers. A fancy booking system won't help if the travel experience remains poor.

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