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Key Points

Gujarat's Rajya Swagat programme offers citizens a unique platform to directly communicate their concerns to state leadership. Initiated by Narendra Modi in 2003, the monthly event allows residents to submit grievances for personal review by the Chief Minister. The programme emphasizes transparent and responsive governance through technology-enabled interactions. During the upcoming April 24 session, CM Bhupendra Patel will continue this tradition of direct public engagement.

Key Points: Bhupendra Patel's Rajya Swagat Gujarat's Citizen Grievance Platform

  • Monthly event enables direct citizen-government interaction
  • Launched by Modi in 2003 as transparent governance model
  • CM personally reviews citizens' representations
  • Focuses on swift resolution of public issues
2 min read

Gujarat CM to address citizen grievances in 'Rajya Swagat' event on April 24

Gujarat CM Bhupendra Patel to host monthly citizen grievance redressal event, continuing Narendra Modi's transparent governance initiative

"The SWAGAT programme provides a direct communication platform between citizens and state leadership - Gujarat Government Official"

Gandhinagar, April 22

Gujarat Chief Minister Bhupendra Patel will preside over the upcoming edition of the 'Rajya Swagat' programme on Thursday, officials said.

The monthly event, aimed at redressing citizen grievances through an online interface, provides an opportunity for residents across the state to present their issues to the state's top leadership.

The 'Swagat' (State-Wide Attention on Grievances by Application of Technology) programme was launched in 2003 under the leadership of Prime Minister Narendra Modi, during his tenure as the Gujarat Chief Minister.

It has since become a regular initiative, conducted on the fourth Thursday of every month, to enable transparent and responsive governance.

Citizens wishing to submit petitions or complaints can visit the Chief Minister's public contact unit at Swarnim Sankul-2 in Gandhinagar between 8 and 11 a.m. on the same day.

These representations will then be taken up for consideration during the programme.

Chief Minister Patel is scheduled to attend the session on Thursday afternoon, where he will personally review and respond to select grievances submitted by the people. ​

The most recent state-level SWAGAT online public grievance redressal session was held on March 28, 2025, under the chairmanship of Gujarat CM Patel.

During this session, the Chief Minister reviewed 131 representations submitted by citizens and directed the concerned officials to ensure their timely resolution.

The session emphasised addressing farmers' long-pending issues, with Chief Minister Patel instructing authorities to adopt a proactive approach towards resolving such matters.

Additionally, the programme highlighted the increasing public awareness and the inclusion of public welfare issues in the SWAGAT platform.

​In November 2024, a session was held on November 28, where citizens submitted their grievances in person at the Chief Minister's Public Relations Unit in Gandhinagar.

The programme, initiated in 2003 by then-Chief Minister Modi, has consistently provided a platform for direct communication between citizens and the state's highest administrative office.

The most recent session of Gujarat's State SWAGAT programme was held on March 28, 2025.

During this session, Chief Minister Patel personally addressed 131 citizen representations, with a significant focus on resolving farmers' long-standing issues.

He directed officials to ensure swift action on these matters.

Additionally, the programme saw the resolution of 1,724 grievances at the taluka level.

- IANS

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Reader Comments

R
Rahul P.
This is such a great initiative! I attended last month's session and was impressed by how efficiently my water supply issue was addressed. More states should adopt this model 👏
P
Priya M.
While I appreciate the effort, I wish they would expand the timings beyond just 3 hours. Many working people can't take time off to visit Gandhinagar during those hours. The online system helps, but in-person interactions feel more impactful.
S
Sanjay K.
My uncle's land dispute was resolved through SWAGAT after years of going in circles with local officials. The CM's direct intervention made all the difference. Gujarat leading the way in governance again! 🇮🇳
M
Meena D.
Does anyone know if they provide any assistance for people who can't travel to Gandhinagar? I have an elderly relative with mobility issues who wants to submit a complaint about pension delays.
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Amit S.
The focus on farmers' issues is much needed. Hope they continue prioritizing agricultural concerns - our annadata deserve this attention 🌾
N
Neha T.
I've been following SWAGAT since its early days. The digital transformation has been remarkable! From physical petitions to online submissions - shows how technology can improve governance when used right 💻

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