Key Points

Dr Aarthi Govindarajan highlights how digital access barriers prevent low-income groups from utilizing affordable healthcare services. The preventive healthcare sector in India is projected to reach $532 billion by 2030 with massive growth potential. Post-COVID, 70% of Indians now prioritize health precautions in their daily routines. Aarthi Scans plans to expand to 100 branches by 2027 with focus on tier 2-3 cities and preventive care.

Key Points: Aarthi Scans Director Says Digital Gap Limits Affordable Healthcare Reach

  • Digital access barriers prevent low-income groups from affordable healthcare services
  • Preventive healthcare sector projected to reach $532B by 2030 in India
  • 70% of Indians prioritize health precautions post-COVID in daily routines
  • Company expanding to 100 branches by 2027 focusing on tier 2-3 cities
3 min read

Digital gap limits reach of affordable healthcare services, says Aarthi Scans & Labs director

Dr Aarthi Govindarajan reveals low-income groups miss affordable healthcare due to digital access barriers, despite preventive healthcare sector's rapid $532B growth projection.

"We want to reach that public, but they are not. We are finding it very difficult to reach them. - Dr Aarthi Govindarajan"

New Delhi, September 21

Dr Aarthi Govindarajan, Director of Aarthi Scans & Labs, says low- and middle-income groups are missing out on affordable healthcare services because they lack sufficient access to digital tools.

New Delhi [India], September 21 (ANI): Dr Aarthi Govindarajan, Director of Aarthi Scans & Labs, says low- and middle-income groups are missing out on affordable healthcare services because they lack sufficient access to digital tools.

Talking about her experience from the operations, Aarthi Scans & Labs Director said, "We kept an affordable price for the low socio-economic group and for the middle group, but those who utilise our services are the higher group because they are aware of it. They search a lot, browse and have access to digital tools. They use a lot. But we want to reach that public, but they are not. We are finding it very difficult to reach them."

According to a report by Kalaari capital, the preventive healthcare sector in India is rapidly growing, projected to reach USD 532 billion by 2030 with a CAGR of 22 per cent, surpassing the curative market's growth rate of 15 per cent.

Companies in this space have secured approximately USD 1.8 billion in funding to date, highlighting the sector's potential and investor interest in proactive health solutions, the report added.

Post-COVID-19, a significant shift in consumer behaviour is evident. A survey, cited by the report, shows that 70 per cent of Indians prioritize overall health and precautionary measures in their daily routines.

By 2026, a doubling in per capita spending on health foods is anticipated, with consumers showing willingness to pay more for healthier options. Alongside this, the government has increased healthcare budgets, emphasizing initiatives to enhance healthcare infrastructure and encourage healthier lifestyles.

The recent World Economic Forum (WEF), in an article, highlighted India's potential to become a global leader in digital health by building a resilient digital health ecosystem. WEF emphasises the role of public-private partnerships, the importance of interoperability, and the need for robust data governance frameworks.

With a strong presence across multiple states and metro cities, Aarthi Scans and Labs provides high-quality diagnostic care that is affordable and accessible.

As India's diagnostic industry evolves rapidly with the help of artificial intelligence and shifting customer behavior, Govindarajan said that the next wave of growth will be driven by preventive healthcare and affordable access, especially across tier 2 and tier 3 cities.

Speaking about the upcoming business strategy, Dr. Aarthi said, "We plan to launch for the rest of the 90 per cent of the people who are healthy. So, as a preventive care basically. This vital insight is particularly for fitness enthusiasts and those who look for longevity signs."

With a presence of 75 branches across India, Aarthi Scans & Labs is aggressively expanding into tier 2 and tier 3 cities.

Looking ahead, Govindarajan revealed that the company plans to expand to 100 branches by 2027 and will soon launch a new vertical in five cities.

- ANI

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Reader Comments

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Priya S
Great initiative by Aarthi Scans! Hope they implement some offline methods too - maybe toll-free numbers or community health workers who can help bridge this digital gap in smaller cities.
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Sarah B
While the digital divide is real, I appreciate that companies are recognizing this issue. Maybe partnerships with local pharmacies or kirana stores could help reach those without digital access?
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Vikram M
The government should also focus on digital literacy programs along with healthcare initiatives. Jio brought internet to villages, but now we need to teach people how to use it for essential services like healthcare.
Aman W
I used Aarthi Scans for my father's checkup last month. Quality was good and prices reasonable, but yes, I had to book everything for him through my phone. Elderly people really struggle with these apps.
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Michael C
Interesting perspective. In tier 2 cities, even when people have smartphones, they often don't trust online payments for healthcare. Cash payment options and simpler interfaces could help.
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Neha E
Preventive healthcare reaching tier 2/3 cities is much needed! But companies should also consider regional language support in their apps and websites. Not everyone is comfortable with English interfaces.

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