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Key Points

The Department of Revenue is all set to kick off its month-long Special Campaign 5.0 starting October 2nd. This initiative builds on previous successes in reducing pendency and promoting cleanliness across government offices. All revenue departments including CBDT and CBIC have identified areas for improvement through thorough reviews. The campaign emphasizes using technology to create paperless environments while ensuring better service delivery to citizens.

Key Points: Department of Revenue Launches Special Campaign 5.0 for Swachhata

  • Campaign targets disposal of pending MP and state government references
  • Focuses on digitizing records and weeding out obsolete files
  • Involves CBDT and CBIC in cleanliness drives across offices
  • Aims to enhance citizen service delivery through technology adoption
2 min read

Department of Revenue to undertake Special Campaign 5.0 for swachhata, efficiency

DoR leads month-long cleanliness drive across tax departments to dispose pending files, digitize records, and enhance governance efficiency from October 2-31.

"Special Campaign 5.0 aims to reinforce the culture of cleanliness, streamline processes, and enhance overall governance - Ministry of Finance"

New Delhi, September 30

The Department of Revenue (DoR), Ministry of Finance (MoF), along with its attached and subordinate offices and field formations, is fully geared up to participate in the upcoming Special Campaign 5.0, being conducted across Government of India departments from October 2 to 31, the Ministry of Finance said on Tuesday.

The campaign is being spearheaded by the Department of Administrative Reforms and Public Grievances (DARPG) to institutionalise swachhata (cleanliness) further and ensure timely and effective disposal of pending references.

Building on the success of the previous four campaigns, Special Campaign 5.0 aims to reinforce the culture of cleanliness, streamline processes, and enhance overall governance by eliminating inefficiencies and promoting digitisation.

As part of the preparatory phase, which commenced on 15th September 2025, all organisations under the Department of Revenue -- including the Central Board of Direct Taxes (CBDT), Central Board of Indirect Taxes and Customs (CBIC), Enforcement Directorate, Financial Intelligence Unit - India, and others - have undertaken thorough reviews to identify Pending MP/State Government references, public grievances, PMO references, Parliamentary assurances, cleanliness campaigns in offices and public-facing areas, Records for digitisation & weeding out and disposal of scrap and obsolete items. Each organisation has designated nodal officers to ensure focused action during the implementation phase.

Efforts are underway to sensitise staff and ensure enthusiastic participation at all levels. The DoR is also emphasising the use of technology to reduce physical records, promote paperless work environments, and enhance citizen-centric service delivery, the Finance Ministry said.

The DoR had actively participated in Special Campaign 4.0, significantly contributing to the reduction of pendency and promoting a culture of cleanliness. During the period from December 2024 to August, 2025, the DoR disposed of a total of 38 Inter- Ministerial Reference (Cabinet Notes, CoS Note, EFC Memo etc.), 28 VIP references, 7,043 Public Grievances, 8 Public Grievances Appeal. Further, a total of 9,603 physical files were weeded out after being reviewed. Furthermore, with the scrap disposal, revenue of Rs, 1,05,000/- was also generated, release stated.

The Special Campaign 5.0 reaffirms the DoR's commitment to cleanliness, transparency, and accountability to further enhance administrative efficiency and cleanliness across all levels, it added.

- ANI

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Reader Comments

R
Rohit P
Finally some focus on digitization! The amount of paperwork in government offices is insane. Hope they actually implement paperless systems properly this time. The 1 lakh revenue from scrap disposal shows how much waste was lying around!
A
Arjun K
While I appreciate the initiative, I hope this isn't just another photo-op campaign. We need sustained efforts, not just month-long drives. The real test will be maintaining these standards after October ends.
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Sarah B
As an NRI visiting India regularly, I've noticed significant improvements in government office cleanliness over the years. These campaigns are making a difference! Keep up the good work. 👍
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Vikram M
Clearing 7000+ public grievances is impressive! But I wonder how many new ones pile up during the same period. The system needs permanent solutions, not just periodic cleanups. Still, better than doing nothing!
K
Kavya N
Swachh Bharat should start from government offices themselves. Glad to see Revenue Department taking the lead. Hope this inspires other departments too! 🇮🇳

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