India's New Data Protection Rules: What COAI's Support—and Concerns—Mean

The Cellular Operators Association of India has welcomed the new Digital Personal Data Protection Rules as a significant step forward for the country. However, they've highlighted several areas where more clarity is needed for proper implementation. The association is particularly concerned about age verification for minors and breach notification requirements. They're advocating for a risk-based approach that aligns with global best practices while considering India's unique digital landscape.

Key Points: COAI Welcomes DPDP Rules 2025 But Seeks Clarity on Compliance

  • COAI praises the purpose-limited, consent-based model with defined reporting timelines
  • Industry body flags unresolved issues from public consultations on security frameworks
  • Seeks clarity on purpose limitation, legitimate use, and multilingual consent obligations
  • Recommends a proportionate data breach reporting model like Japan and EU
2 min read

COAI welcomes DPDP rules; urges clarity, compliance measures

COAI calls India's new Digital Personal Data Protection Rules a milestone but urges clarity on purpose limitation, breach reporting, and age verification for minors.

"India now joins other nations having a comprehensive data protection framework that ensures citizens' data protection and data rights - Dr S.P. Kochhar, Director General, COAI"

New Delhi, Nov 27

The Cellular Operators Association of India (COAI) on Thursday called the Digital Personal Data Protection Rules, 2025, a milestone in operationalising the country’s data protection framework, but sought clarity in several rules and sector‑aligned compliance measures.

“The Rules adopt a purpose-limited, notice-and-consent-based–based model with defined reporting timelines, broad fiduciary accountability and limited exemptions. India now joins other nations having a comprehensive data protection framework that ensures citizens' data protection and data rights," said Dr S.P. Kochhar, Director General, COAI.

The industry body also flagged unresolved issues from public consultations, including parameters for a security compliance framework, age verification methodology for verifiable consent in case of minors and DPIA obligations for Significant Data Fiduciary (SDF).

Further, the association called for clarity in the interpretation of “purpose limitation” and “legitimate use,” operational aspects of multilingual consent, breach‑notification requirements, consent‑manager obligations and harmonisation with sectoral laws.

On security compliance, COAI said that the current framework in the telecom sector is highly detailed and resource-intensive.

It urged that the Data Protection Board should adopt a calibrated, risk‑based approach consistent with global best practices aligned with established telecom-security norms.

On the requirement of mandatory notification for data breaches, COAI recommends adopting a proportionate reporting model similar to models in Japan and some European Union jurisdictions.

From a sectoral standpoint, mature network and system security controls already deployed by telecom service providers reduce the risk of unauthorised access, exfiltration or misuse of personal data, the release said.

COAI suggested a practical exemption for minors aged 16-18 for SIM acquisition, adding that establishing verifiable consent for users aged below 18 years is difficult and does not reflect India’s diverse household structures or the digital autonomy encouraged by the government.

- IANS

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Reader Comments

R
Rohit P
Good that COAI is raising practical concerns. The age verification for minors is indeed tricky - in joint families, children often use parents' phones. Need Indian solutions for Indian problems.
M
Michael C
Working in tech here in Bangalore, I appreciate the balanced approach. Data protection is crucial but shouldn't stifle innovation. The calibrated risk-based approach makes sense.
A
Ananya R
Multilingual consent is so important! My parents in Gujarat struggle with English forms. Hope they implement this properly across regional languages. 🙏
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Sarah B
While I support data protection, I'm concerned about the compliance burden on smaller telecom companies. Hope the rules don't create monopolies by making it too expensive for smaller players.
V
Vikram M
The exemption for 16-18 year olds makes sense. Many students need phones for online classes and safety. Can't treat them like small children in today's digital India.

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