Bhavishya portal clears 83 pc Pension Payment Orders in time

IANS May 20, 2025 399 views

The Bhavishya online portal has demonstrated remarkable efficiency in processing pension payments for central government employees. In April, 83% of Pension Payment Orders were issued on time, reflecting significant digital transformation in pension management. The portal is now operational across 99 ministries and 1034 offices, with a mobile application available on the Umang platform. This digital initiative has not only streamlined pension processing but also improved grievance redressal, with 61% of pensioner complaints resolved within a month.

"The Government has accorded the highest priority to the welfare of Central Government Pensioners through digital empowerment" - Department of Pension and Pensioners' Welfare
Bhavishya portal clears 83 pc Pension Payment Orders in time
New Delhi, May 20: At least 83 per cent Pension Payment Orders (PPOs) in superannuation cases of Central Government employees were issued on time in April this year, reflecting the efficiency of the Bhavishya online portal in tracking pension sanction and payment process, according to the official monthly report released on Tuesday.

Key Points

1

Bhavishya portal operational in 99 Ministries with 1034 attached offices

2

83% Pension Payment Orders issued timely in April

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Mobile app launched on Umang platform for stakeholders

The report also stated that 61 per cent of pensioners' grievances received on the CPENGRAMS portal have been resolved within a month.

The Centre launched the portal to bring transparency in the redressal process for retired government employees.

As of April 30, Bhavishya is operational in the main Secretariat of 99 Ministries/Departments/Apex Bodies and 1034 attached offices through 9,406 DDOs. A mobile application has also been launched on the Umang platform through which stakeholders can access Bhavishya.

Form 6-A, containing erstwhile 9 Forms/Formats, has revolutionised the processing of pension papers, and a total of 20,003 retiring officials have submitted new Form 6-A in the Bhavishya Portal. This has helped to ensure the PPOs in the superannuation cases are issued on time.

For the 17th month in a row, more than 7,000 grievances have been redressed on the CPENGRAMS portal.

In April, 8,396 pension cases were received on the portal, while 10,200 cases were redressed.

Only 5 per cent of grievances are pending for redressal after three months. The pendency of grievances has markedly decreased from 11,817 grievances at the end of March 2025 to 10,179 grievances at the end of April 2025, the report added.

The monthly report on Central Ministries/ Departments with the focus on the performance on Bhavishya and CPENGRAMS for April was released by the Department of Pension and Pensioners' Welfare.

The Government has accorded the highest priority to the welfare of Central Government Pensioners through digital empowerment.

Bhavishya, an online portal for online tracking of pension sanction and payment process, has ensured the timely issue of PPOs to the retiring employees, while the CPENGRAMS portal brings transparency in the redressal process with the quality resolution of pensioners' grievances, the official statement added.

Reader Comments

R
Rajesh K.
Finally some good news about government efficiency! My father retired last year and got his pension on time thanks to Bhavishya portal. Earlier we used to hear horror stories of pension delays. Digital India showing results 👍
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Priya M.
83% is good but why not 100%? Government should aim for perfection when it comes to pensioners' welfare. These are people who served the nation for decades - they deserve timely payments without exception.
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Amit S.
The mobile app on UMANG is really helpful for my retired parents. No more standing in queues or visiting offices repeatedly. More such citizen-friendly initiatives needed from all departments!
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Sunita R.
As someone who works in a government office, I've seen firsthand how Bhavishya has reduced paperwork. Earlier we used to process 10 different forms, now just Form 6-A does everything. Less corruption chances too with digital tracking.
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Vikram D.
Good progress but what about state government pensioners? My uncle retired from state service and still faces delays. Central government should help states implement similar systems. Pension is pension, whether central or state!
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Neha P.
The grievance redressal numbers are impressive! 10,200 cases solved in one month is no small feat. Hope they maintain this momentum. Retired employees often feel neglected - this portal shows their concerns matter 🙏

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Tags:
Bhavishya Portal Pension Payments Government Employees Digital Empowerment CPENGRAMS