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Key Points

Arunachal Pradesh Chief Minister Pema Khandu launched a new app for digital water bill payments. The pilot project will initially serve residents of Itanagar Capital Region. Khandu emphasized the importance of expanding digital services across all districts. The initiative aims to improve convenience for citizens while enhancing revenue collection transparency.

Key Points: Arunachal CM Pema Khandu launches Water Bill app for Itanagar

  • Digital app eliminates physical visits for water bill payments
  • Pilot project begins in Itanagar Capital Region
  • CM pushes for statewide expansion of digital services
  • Initiative aims to boost transparent revenue collection
3 min read

Arunachal Pradesh Chief Minister Pema Khandu launches 'Water Bill' app

Arunachal Pradesh CM introduces digital water bill payment app to eliminate queues, starting with Itanagar Capital Region

"Now, it's just a few taps on a phone, a few clicks on a screen - Pema Khandu"

Itanagar, August 6

Arunachal Pradesh Chief Minister Pema Khandu on Tuesday launched the 'Water Bill' app of the Department of Public Health Engineering & Water Sanitation (PHE&WS) that would enable citizens to pay their water bills online without having to physically visit the offices for bill payment.

Itanagar (Arunachal Pradesh) [India], August 6 (ANI): Arunachal Pradesh Chief Minister Pema Khandu on Tuesday launched the 'Water Bill' app of the Department of Public Health Engineering & Water Sanitation (PHE&WS) that would enable citizens to pay their water bills online without having to physically visit the offices for bill payment.

The app - as a pilot project - will be available for consumers in the Itanagar Capital Region (ICR) to begin with.

Lauding the department for the digital initiative, the Chief Minister termed it a step that brings essential public services closer to the people.

"For the people in Itanagar Capital Region, paying a water bill will no longer mean taking half a day off work or standing in a long queue. Now, it's just a few taps on a phone, a few clicks on a screen," he added.

Khandu urged the department not to keep the service confined to ICR but to take it to all the districts.

"But this shouldn't be just about Itanagar. It has to be part of a larger vision to bring digital systems for water connections, billing, and grievance redressal to every District Headquarters in Arunachal Pradesh," he said.

Digitalisation of bill payments by citizens, Khandu observed, greatly enhances revenue collection and urged all revenue-earning departments of the state government to follow suit.

"Digital revenue collection is transparent, happens in real time, and there is no leakage. But the best part is accessibility and ease of payment by the consumers," he said.

Meanwhile, the Chief Minister also took stock of the department's ongoing projects, future endeavours, and departmental issues.

While assuring the state government's support with funds and manpower, Khandu suggested the recruitment of trained people even for contingency posts in the department.

"Take in youths who have passed out from our ITIs. They are technically capable. All work departments should do the same. Recruit ITI pass-outs even if it is a contingency or MTS post. This way, our youths would opt for the ITIs established across the state. They will get employment and you will get technicians," he added.

PHE&WS Minister Mama Natung, Advisor Pani Taram, Chief Secretary Manish Kumar Gupta and departmental officials were present during the launch.

- ANI

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Reader Comments

S
Sarah B
As someone who lived in Itanagar for 2 years, this is a game-changer! The PHE office queues used to be nightmare. But hope they've tested the app properly - many govt apps crash frequently.
A
Ananya R
Good initiative but what about digital literacy? Many elders in Arunachal still use basic phones. Government should conduct awareness camps along with app launch.
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Vikram M
The focus on recruiting ITI pass-outs is commendable! Skill India meets Digital India. More states should adopt such employment generation models 🇮🇳
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Kavya N
Hope they maintain the app properly. Last time our municipality launched such an app in Bangalore, it stopped working after 3 months. Regular updates are must!
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Michael C
Interesting to see how India's digital transformation is reaching even the northeastern states. The transparency in revenue collection aspect is particularly important for governance.
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Priya S
They should integrate UPI payments instead of just card/net banking. Most people in India now prefer UPI for small transactions. Otherwise great move!

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