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Key Points

Akasa Air has made it easier for pet owners to travel by allowing two pets in the cabin instead of one. The airline has also increased the weight limit for pets to 10kg and extended travel certificate validity to 15 days. Passengers get special perks like priority boarding and pre-booked window seats when flying with their pets. These enhancements build on the successful Pets on Akasa service that has transported over 8,500 pets across 24 Indian cities since 2022.

Key Points: Akasa Air Expands Pets on Akasa Service to Two Pets in Cabin

  • Now permits two pets in cabin instead of just one for more flexibility
  • Increased pet weight limit to 10kg with extended 15-day certificate validity
  • Offers priority check-in and pre-booked window seats for pet owners
  • Partners with Umeed for Animals Foundation to enhance pet safety standards
2 min read

Akasa Air boosts 'Pets on Akasa' service with new perks for travellers

Akasa Air now allows two pets in cabin, increases weight limit to 10kg, and offers priority boarding for pet parents across 24 Indian cities.

"Passengers can travel with two pets in the cabin, up from the previous limit of one - Akasa Air Release"

New Delhi, September 29

Akasa Air has announced key enhancements to its popular pet travel service, 'Pets on Akasa', and now passengers can travel with two pets in the cabin, up from the previous limit of one, a release said.

This upgraded service aims to offer more convenience and flexibility for pet owners, a release said. Since its launch in November 2022, Pets on Akasa has successfully transported over 8,500 pets nationwide.

The airline continues to act on customer feedback, as demonstrated by key policy enhancements introduced in May 2024. These include increasing the permissible weight for pets in the cabin to 10 kg and extending the validity of pet travel certificates to 15 days, further streamlining the travel experience for pet parents, it said.

Pets on Akasa currently operates across 24 domestic cities, including Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Hyderabad, and Lucknow.

This move stems from the airline's customer-focused approach and adaptability to evolving passenger needs, the release said.

Passengers flying with their pets on Akasa Air enjoy a range of complimentary value-added services, including a pre-booked window seat, priority check-in and baggage delivery, and Board First, ensuring an elevated flying experience. The airline has undertaken extensive research and provided specialised training for its customer care centre, airport staff, and in-flight teams, highlighting its commitment to delivering the highest standards of care, safety, and comfort throughout the journey.

Akasa Air has also partnered with Umeed for Animals Foundation, which is a Gurgaon-based non-profit animal rehabilitation organisation dedicated to rescuing and rehabilitating animals. The airline collaborates with the NGO to implement best practices across various processes and policies, continually enhancing pet comfort and safety.

The airline also provides additional perks to passengers and stated in the release that the booking window has been reduced to 24 hours before departure, down from 48 hours, allowing last-minute travellers to make arrangements more easily.

Akasa Air, serving over 21 million passengers, operates a modern fleet of 30 Boeing 737 MAX aircraft, with a total of 226 planes on order. The fleet is designed to reduce fuel consumption, cut carbon emissions, and provide a quieter, more comfortable cabin environment, the release added.

- ANI

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Reader Comments

R
Rohit P
Great initiative by Akasa Air! The partnership with Umeed for Animals Foundation shows they're serious about animal welfare. Hope other Indian airlines follow suit. The 24-hour booking window is perfect for last-minute travel plans.
S
Sarah B
While I appreciate the enhanced pet services, I hope Akasa also focuses on maintaining affordable fares. The cost of pet travel can add up significantly, especially for frequent travelers. Still, good to see customer-focused improvements.
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Ananya R
As a pet parent in Bengaluru, this makes me so happy! The extended certificate validity to 15 days is a huge relief - no more last-minute vet visits before every trip. More Indian families are treating pets as family members, and it's great to see airlines recognizing this.
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Michael C
The specialized training for staff is crucial. I've had mixed experiences with other airlines where crew members seemed uncomfortable around pets. Good to know Akasa is investing in proper training across all touchpoints.
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Kavya N
Finally! I can travel with both my cats without leaving one behind with relatives. The pre-booked window seat and priority services are much appreciated. Hope they expand to more cities soon - waiting for Kochi to be added! 😺✨

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