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Key Points

Airtel Africa posted strong Q2 results with a 9% rise in customers and 24.9% revenue growth. Data users surged 17.4%, while mobile money transactions hit $162B annually. The company expanded 4G coverage to 74.7%, enhancing digital inclusion. CEO Sunil Taldar highlighted investments in AI and network upgrades to sustain growth.

Key Points: Airtel Africa Reports 9% Customer Growth and 24.9% Revenue Rise

  • Airtel Africa's customer base hits 169.4M with 17.4% data user growth
  • Mobile money transactions surge 35% to $162B
  • 4G coverage expands to 74.7% with 3.4% YoY increase
  • Smartphone penetration rises to 45.9% boosting data usage
2 min read

Airtel Africa's total customer base grows 9%, revenue rises 24.9% in constant currency during June quarter

Airtel Africa sees 9% customer growth and 24.9% revenue surge in Q2, driven by data and mobile money expansion.

"Our strategic focus on great customer experience is underpinned by sustained network investment. – Airtel Africa"

London, July 24

Telecommunications firm Airtel Africa's total customer base grew by 9.0 per cent to 169.4 million, with data customers increasing 17.4 per cent to 75.6 million, it said in a statement on Thursday.

This, alongside a 4.3 per cent increase in smartphone penetration to 45.9 per cent, contributed to accelerating demand for data services with data ARPU growth accelerating to 18.5 per cent in constant currency as data usage across our network increased by 47.4 per cent.

The telecom company said Airtel Money continues to play a pivotal role in fostering financial inclusion with a 16.1 per cent increase in customers to 45.8 million.

As use cases continue to expand, customers are increasingly engaging with a wide range of offerings.

It supported a 35 per cent increase in annualised transaction value to USD 162 billion, and ARPU growth of 11.3 per cent in constant currency.

"Our strategic focus on great customer experience is underpinned by sustained network investment with the rollout of over 2,300 new sites to reach 37,579 sites and an expansion of our fibre network by 2,700 kms to over 79,600 kms," Airtel Africa said in their statement.

"This investment continues to drive increased data capacity across the region with 4G population coverage reaching 74.7 per cent - an increase of 3.4 per cent from a year ago," it added.

Revenues of USD 1,415 million saw strong growth of 24.9 per cent in constant currency.

Across the Group, mobile services revenue grew by 23.8 per cent in constant currency, driven by voice revenue growth of 13.9 per cent and data revenue growth of 38.1 per cent. Mobile money revenues continued to see a strong growth trajectory, with 30.3 per cent growth in constant currency.

"The strength of this performance, and the scale of the growth we achieved, reflects the sustained demand for our services and the strength of our business model to meet these demands," Sunil Taldar, chief executive officer, said in the statement.

"Our strategy continues to prioritise the customer experience, as demonstrated by the launch of Airtel Spam Alert--an AI-powered solution aimed at enhancing trust and delivering a safer network environment. This underscores our commitment to leveraging technology to lower barriers to smartphone adoption. With smartphone penetration at only 45.9 per cent, we see significant headroom to drive further adoption and play a key role in bridging the digital divide," Sunil Taldar added.

- ANI

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Reader Comments

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Priya S
️While the numbers look good, I hope Airtel is also focusing on improving service quality in India. Sometimes the network drops are frustrating. The Africa expansion is great but shouldn't come at the cost of domestic customers.
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Aditya G
The 47.4% increase in data usage is massive! Shows how digital transformation is accelerating across Africa. Airtel's investment in 4G coverage will pay off big time in the long run. Smart move focusing on both telecom and financial services.
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Sarah B
Interesting to see how Airtel Money is transforming payments in Africa. The $162 billion transaction value is staggering! This could be a model for other emerging markets. Wonder if they'll bring similar innovations to India soon?
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Karthik V
Bhai, 24.9% revenue growth is no joke! But I'm more impressed by their AI spam solution. If it works well in Africa, they should implement it in India too. Getting 10 spam calls daily is too much yaar!
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Nisha Z
As someone who's worked in telecom, these numbers are phenomenal. The 35% increase in transaction value shows Airtel Money is becoming a financial ecosystem, not just mobile payments. This could be bigger than M-Pesa if they play their cards right!

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