Air India Express Kolkata-Hindon flight delayed due to snag

ANI June 15, 2025 644 views

An Air India Express flight from Kolkata to Hindon was delayed due to a technical snag, with passengers offered refunds or rescheduling. The incident comes as DGCA mandates additional safety checks on Air India's Boeing 787 fleet following recent concerns. The airline has completed inspections on nine Dreamliners, with 24 more pending. Passengers on long-haul routes may face delays as the airline prioritizes safety compliance.

"Our Kolkata-Hindon flight operated with a delay due to a snag on the originally assigned aircraft." - Air India Express Spokesperson
Kolkata, June 15: Air India Express, a subsidiary of Air India, on Sunday confirmed that its flight from Kolkata to Uttar Pradesh's Hindon was delayed on Sunday after the aircraft developed a "snag"

Key Points

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Flight delayed after technical issue

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Passengers offered refunds or rescheduling

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DGCA orders Boeing 787 safety inspections

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Air India completes checks on 9 of 33 Dreamliners

An Air India Express spokesperson told ANI, "Our Kolkata - Hindon flight operated, with a delay, due to a snag on the originally assigned aircraft. Guests were offered complimentary rescheduling or cancellation with a full refund. We regret the inconvenience."

The airline did not specify the nature of the technical problem but ensured the flight operated after necessary arrangements were made.

Meanwhile, following a directive from the Directorate General of Civil Aviation (DGCA) mandating enhanced safety checks on Air India's Boeing 787-8 and 787-9 fleet, the airline on Saturday stated that inspections on nine out of its 33 Dreamliner aircraft had been completed. The remaining 24 aircraft are on track to be inspected within the timeline provided by the civil aviation regulator.

In a post on X, an Air India spokesperson stated that the safety inspections are being conducted as the 787 fleet returns to India, with each aircraft undergoing thorough evaluations before being cleared for its next operation.

The move came following the tragic crash of the London-bound AI171 flight that rammed into a doctors' hostel of BJ Medical College in the Meghani Nagar area in Gujarat's Ahmedabad seconds after it took off from the Sardar Vallabhai Patel International Airport on Thursday.

The DGCA on Friday directed Air India to immediately carry out the additional maintenance actions on its B787-8/9 aircraft equipped with Genx engines in coordination with the concerned regional DGCA offices.

"Air India is in the process of completing the one-time safety checks directed by the Indian aviation regulator, DGCA. These checks are being carried out on the Boeing 787 fleet as they return to India, before being cleared for their next operations. Air India has completed such checks on nine of the Boeing 787 aircraft and are on track to complete this process for the remaining 24 aircraft within the timeline provided by the regulator," Air India stated.

Acknowledging potential disruptions, Air India warned that some checks might lead to increased turnaround times and possible delays, particularly on long-haul routes to airports with operating curfews. The airline has also offered e-funds on cancellations or complimentary rescheduling for those impacted by the disruptions.

"Some of these checks could lead to higher turnaround times and potential delays on certain long-haul routes, especially those to airports with operating curfews. Customers will be duly notified about any delays...For customers affected by this disruption, refunds on cancellation or complimentary rescheduling are being offered to those who opt for it," the airline added.

As per the directive, Air India has been asked to conduct a few one-time checks before the departure of flights from India starting Sunday. The tests include inspection of Fuel Parameter Monitoring and associated system checks; inspection of cabin air compressor and associated systems; Electronic Engine Control System Test; Engine Fuel Driven Actuator-Operational Test and oil system check; serviceability check of Hydraulic system; and Review of Take-off parameters.

Besides, Air India has been asked to introduce 'Flight Control Inspection' in transit inspection till further notice.

Further, power assurance checks must be carried out within two weeks. DGCA has also asked the Tata Group-owned airline to close maintenance actions as soon as possible, based on the review of repetitive snags on B787-8/9 aircraft during the last 15 days.

The regulator told Air India that all the reports of these checks are to be submitted to the DGCA for review.

Reader Comments

R
Rahul K.
This is becoming too frequent with Air India Express! Just last month my flight from Delhi was delayed by 5 hours due to "technical issues". Safety is important but they need to maintain their fleet better. At least they're offering refunds this time.
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Priya M.
The Ahmedabad crash was so tragic 😢 Glad DGCA is taking strict action. Better late than never when it comes to passenger safety. Hope all airlines learn from this and prioritize maintenance over profits.
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Amit S.
Typical Indian aviation scenario - reactive rather than proactive. Why wait for accidents to happen before conducting proper checks? The Tatas should bring their famous quality standards to Air India now that they own it.
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Sunita R.
Was supposed to fly AI Express to Dubai next week. Now I'm worried! 😟 Should I consider other airlines? The complimentary rescheduling is good but what about peace of mind?
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Vikram J.
The real issue is our aviation infrastructure. We need more MRO (Maintenance, Repair, Overhaul) facilities in India. Sending planes abroad for maintenance increases costs and downtime. Make in India should include aviation maintenance too!
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Neha P.
At least they're being transparent about the delays and offering options. Remember the old days when airlines would just say "technical reasons" and make you wait indefinitely? Small improvements matter šŸ‘
K
Karan D.
Boeing's quality issues are becoming a global concern. Indian airlines should negotiate better maintenance contracts and maybe consider diversifying fleet with Airbus planes. Competition is good for safety standards

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