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IndiGo's Hyderabad Havoc: 33 Flights Cancelled, Passengers Left Stranded

IndiGo experienced significant flight disruptions at Hyderabad's Rajiv Gandhi International Airport, cancelling 33 flights over two days. The cancellations impacted passengers traveling to and from major domestic destinations like Delhi, Bengaluru, and Ahmedabad. Sources attribute the widespread disruptions to a technical glitch in Microsoft Windows check-in systems. Passengers, including Ayappa devotees, were left stranded and frustrated by the unexpected flight cancellations.

Key Points: IndiGo Hyderabad Flight Cancellations Microsoft Windows Technical Glitch

  • Major technical glitch disrupts IndiGo flight operations across Hyderabad airport
  • 16 departures and 17 arrivals cancelled in two days
  • Flights to multiple key domestic destinations affected
  • Microsoft Windows service outage blamed for widespread disruptions
2 min read

33 IndiGo flights cancelled at Hyderabad airport in two days; passengers inconvenienced

IndiGo cancels 33 flights at Hyderabad airport, causing massive passenger disruption due to technical issues and system outages.

"There was no response from the airline staff to our queries for a refund - Stranded Passenger"

Hyderabad, Dec 3

Flight operations at Rajiv Gandhi International Airport in Hyderabad suffered disruptions as 33 flights of IndiGo have been cancelled, inconveniencing passengers.

Sixteen departures and 17 arrivals have been cancelled on Tuesday and Wednesday,

According to airport sources, nine departures and five arrivals were cancelled on December 2 (Tuesday).

Seven departures and 12 arrivals were also cancelled on December 3 (Wednesday).

The cancellations on key domestic routes caused inconvenience to hundreds of passengers.

Sources attributed the cancellations to the airline's operational issues. No detailed explanation has been issued.

Arrivals from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubbali, Bhopal and Bhubaneswar were cancelled on Wednesday.

Departures to destinations like Delhi, Bengaluru, Bhubaneswar, Hubbali and Bhopal were also cancelled.

Earlier on Tuesday, flights from Raipur, Coimbatore, Udaipur, Ahmedabad and Goa were cancelled. Similarly, departures to Ahmedabad, Coimbatore, Raipur, Udaipur, Goa, Calcutta and Visakhapatnam were also cancelled.

Nine flights to destinations like Delhi, Bengaluru, Calcutta, Goa, Mumbai and Ahmedabad were also delayed on Tuesday. The cancellations and delays led to several passengers getting stranded at the airport. Passengers travelling to key domestic destinations to take connecting international flights were the worst affected.

Ayappa devotees also suffered due to flight cancellations and delays. Devotees who had booked tickets for the Hyderabad-Kochi IndiGo flight were stranded due to the delay. One of the devotees said there was no response from the airline staff to their queries for a refund.

The devotees said the delay has disrupted their plans as they had booked tickets for 'darshan' at Sabrimala.

The cancellations are stated to be a result of country-wide flight disruptions due to a technical glitch in check-in systems at various airports. This is attributed to service outages globally due to a problem in Microsoft Windows.

According to airport sources, two flights coming to Hyderabad from Riyadh and Pune were diverted to Mumbai and Bengaluru due to poor visibility at the airport on Tuesday.

XY325 Riyadh-Hyderabad was diverted to Mumbai, while 6E 352 Pune-Hyderabad flight was diverted to Bengaluru.

- IANS

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Reader Comments

R
Rohit P
It's not just an inconvenience, it's a major financial and emotional loss for many. Think of those Sabarimala devotees who missed their darshan. Airlines must have a robust contingency plan, especially during peak travel seasons.
D
David E
While the technical glitch with Microsoft Windows is unfortunate and a global issue, the customer service response seems to be the real failure here. Passengers deserve clear communication and immediate assistance with rebooking or refunds.
A
Aman W
This highlights our over-reliance on a single airline for connectivity. Time for other carriers to step up on these routes. Hyderabad is a major hub, such disruptions hurt business and tourism badly.
S
Shreya B
My cousin was stranded. The staff had no answers. Just "system down, sir". For a country that's a tech hub, our aviation IT infrastructure seems very fragile. DGCA should mandate better backup systems.
M
Michael C
A respectful criticism: The article mentions "operational issues" and a "technical glitch". IndiGo, as market leader, owes its passengers a detailed, transparent explanation and a proper compensation policy. Silence is not an option.
K
Kavitha C
The domino effect is terrible. A delay in Hyderabad means missed

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