Hydro One restores power to more than 300,000 customers; 82,000 currently without power as storm moves east
(26 days ago)
TORONTO: The storm that started this weekend caused more than two hundred broken poles and downed power lines. It has now moved into eastern Ontario and continues to cause power outages.
Hydro One crews have restored power to more than 300,000 customers but expects customers in parts of the province to be without power overnight and potentially into Wednesday. Currently about 82,000 customers are without power.
"As this storm system continues to cause outages, our crews are out in full force doing whatever they can to get the power back on for our valued customers," said Greg Kiraly, Chief Operating Officer with Hydro One. "We appreciate the support we've received from our customers and know they are depending on us to help get life back to normal and we won't stop until we do that."
All available Hydro One crews are working to restore the damage. Additional staff is being sourced from neighbouring utilities to bolster the restoration efforts, as they become available after restoring their own systems. In addition to its own crews, Hydro One is receiving power restoration support from London Hydro, Entegrus, Niagara Peninsula Energy Inc. and Centre Wellington Hydro.
Customers looking for information on power outages can call 1-800-434-1235, download the free Hydro One power outage app or visit www.HydroOne.com/stormcenter. Customers can also register to receive proactive personalized text or email alerts about power outages at HydroOne.com/MyAccount.
Hydro One reminds all customers to have a 72-hour emergency preparedness kit, which should contain:
Windup or battery-powered flashlight
Windup or battery-powered radio
Batteries for your flashlight and radio
Water (recommend 2 litres per person/day)
Canned or dried food that won't spoil
Manual can opener
Cash and any medical items you require
Candles and matches
First Aid Kit
Portable charger for cell phone