• Tuesday, 26 March 2019

Hydro One restores power to more than 215,000 customers; 10,000 remain without power

TORONTO: Winds reaching 100 km/h caused broken poles and brought down wires resulting in power outages for over 225,000 customers yesterday. Hydro One crews have made tremendous progress today, restoring power to more than 215,000 customers.

Wind storms cause a lot of damage to our infrastructure, making restoration work more challenging for our crews, said Greg Kiraly, Chief Operating Officer, Hydro One. We are now in the most difficult part of the restoration process, where fixing each outage may restore power to only a handful of customers. We have moved all available resources to the hardest hit areas to support local crews with the restoration work.

All crews, which include line maintainers, foresters and technicians, have been mobilized to respond to outages in the hardest hit areas. The company also mobilized crews from parts of the province where there is no storm damage so they can support the restoration effort.

Currently areas most affected include (as of 3:15 p.m.):


Customers affected:





Fenelon Falls






Customers looking for information on power outages can call 1-800-434-1235, download the free Hydro One power outage app or visit www.HydroOne.com/stormcenter. Customers can also register to receive proactive personalized text or email alerts about power outages at HydroOne.com/MyAccount.

Hydro One reminds all customers to restock their 72-hour emergency preparedness kit. The kit should contain:

Windup or battery-powered flashlight
Windup or battery-powered radio
Batteries for your flashlight and radio
Water (recommend 2 litres per person/day)
Canned or dried food that won't spoil
Manual can opener
Cash and any medical items you require
Candles and matches
First Aid Kit
Portable charger for cell phone

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Hydro One restores power to more than 215,000 customers; 10,000 remain without power

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