Urban Company swings into Rs 92 crore loss in Q1
Mumbai, July 31
Urban Company on Friday swung to a consolidated net loss in the April-June quarter, hurt by continued investments in its growth initiatives, even as the home services platform reported robust revenue growth and strong expansion across its core businesses.
The company posted a consolidated net loss of Rs 92.12 crore in the quarter ended June 30, 2026, compared with a net profit of Rs 6.94 crore in the corresponding period last financial year, according to a regulatory filing.
On a sequential basis, however, the loss narrowed from Rs 161.16 crore reported in the January-March quarter (Q4 FY26).
Revenue from operations rose 43.86 per cent year-on-year to Rs 528.34 crore during the quarter from Rs 367.27 crore in the same period a year ago.
In its shareholder letter, the company said consolidated Net Transaction Value (NTV) grew 42 per cent year-on-year to Rs 1,465 crore. Urban Company also added around 1.2 million new users during the quarter, marking the first time it crossed the one-million user addition milestone in a single quarter.
"Q1 FY27 was one of the strongest quarters in Urban Company's history. Growth accelerated across nearly every part of the business, while the profitability of our core operations reached a new high. At the same time, we continued to invest aggressively in InstaHelp, where unit economics improved despite rapid scale-up," the company said.
The India consumer services business, excluding InstaHelp, recorded a 31 per cent increase in revenue to Rs 356 crore during the quarter. The company's international operations in the UAE and Singapore delivered an 82 per cent rise in revenue to Rs 65 crore.
Urban Company's 'Native' brand, which includes products such as water purifiers and smart locks, reported a 60 per cent increase in revenue to Rs 95 crore.
Looking ahead, the company said it remains on track to achieve consolidated adjusted EBITDA breakeven by the third quarter of FY28 and continues to target around Rs 1,000 crore in adjusted EBITDA by FY31.
Shares of Urban Company settled 0.85 per cent lower at Rs 129.39 on the National Stock Exchange on Friday. The earnings were announced after market hours.
— IANS
Reader Comments
1.2 million new users in one quarter! That's impressive. But I'm a bit concerned about the aggressive spending on InstaHelp — what exactly is that? Are they spreading too thin? The core business seems healthy though. Would love more clarity from management on when this investment phase ends.
Good to see Indian companies investing in international expansion. UAE and Singapore growing at 82% is no joke. But as a shareholder, I'm worried about the timeline — FY28 for EBITDA breakeven feels too far. Hopefully they're not overpromising. Still, the 42% NTV growth gives me some hope. 🤞
Interesting that Native brand products (water purifiers, smart locks) grew 60% — that seems like the smart bet. Physical products diversify their revenue from just services. The Rs 1,000 crore EBITDA target by FY31 sounds ambitious but let's see if the Indian home services market can sustain this growth.
I've used Urban Company for plumbing and cleaning several times. The convenience is unmatched in metro cities. But I wonder if they're rewarding their service partners well — the folks who actually do the work. Long-term sustainability depends on partner satisfaction, not just user metrics. Just saying.
The sequential loss reduction from Rs 161 crore to Rs 92 crore is positive. This isn't a burning cash story, it's a controlled investment story. With Diwali season coming, home services demand will surge — Q2 might be even better. Fingers crossed for the stock! 🇮🇳
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