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UPI Outage Hits Major Banks: Transactions Fail Across Indian Cities

Digital payment services via UPI faced significant disruptions across India, with users in multiple cities reporting failed transactions. The State Bank of India and UCO Bank were notably affected, with SBI attributing the issue to an extended maintenance window. Many users took to social media to express frustration over payments getting stuck or apps failing to load. Banks advised customers to use alternatives like UPI Lite, eRupee, or ATMs while the issue is being resolved.

Key Points: UPI Outage Disrupts Digital Payments Across India

  • Widespread UPI transaction failures
  • SBI and UCO Bank most affected
  • Users report issues across major cities
  • SBI extends maintenance window
  • Banks advise using alternative payment methods
2 min read

UPI outage: Users report failed transactions across cities, banks fixing issue

Users report failed UPI transactions across multiple cities as SBI and UCO Bank face service disruptions. Banks are working to fix the issue.

"The scheduled maintenance activity end timing has been extended to 12:30 Hrs on 01.04.2026 - State Bank of India"

New Delhi, April 1

Digital payment services faced disruption across India on Wednesday, leaving many users unable to complete transactions through UPI platforms.

According to outage tracking platform Downdetector, complaints surged sharply during the day -- indicating a widespread issue.

The impact appeared significant on State Bank of India, which saw over 500 outage reports, while UCO Bank recorded around 40 complaints.

Overall, UPI-related downtime reports also crossed 40, with numbers continuing to rise as more users flagged issues.

The disruption was not limited to a single region, with users from cities like New Delhi, Mumbai, Bengaluru, Jaipur and Pune reporting failed transactions and payment errors.

In the case of SBI, the outage appeared more widespread, with complaints also coming in from Kolkata, Guwahati and Chennai.

Meanwhile, UCO Bank users facing issues were largely concentrated in New Delhi, Jaipur and Kolkata.

Many users took to X to share their experience. While some expressed frustration over failed payments, others were unsure whether the issue was with their bank or their own devices.

Several users reported transactions getting stuck midway, while in some cases UPI apps failed to load completely.

Responding to the situation, SBI said on social media that a scheduled maintenance activity had been extended till 12:30 pm on April 1.

The bank warned that services such as UPI, IMPS, YONO, internet banking, NEFT and RTGS may face disruptions during this period.

It advised customers to use alternatives like UPI Lite, eRupee (CBDC) app and ATM services in the meantime, while apologising for the inconvenience caused.

"The scheduled maintenance activity end timing has been extended to 12:30 Hrs on 01.04.2026," the public lender said.

"Our services, UPI, IMPS, YONO, Internet Banking, NEFT and RTGS, may experience disruptions," it added.

SBI explained that the Customers may use our UPI Lite, eRupee (CBDC) App and ATM Services during this period.

"We regret the inconvenience caused and thank you for your understanding," the public lender mentioned.

- IANS

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Reader Comments

R
Rohit P
Happened in Mumbai too. My auto-wala was very understanding, but not everyone will be. Good that they suggested UPI Lite as an alternative, but how many people have that set up? We need more redundancy in our digital systems.
A
Aman W
While the outage is inconvenient, I appreciate SBI communicating clearly on social media about the extended maintenance. It's better than staying silent. But yes, timing could be better—maybe late night? Many small vendors were affected during business hours.
S
Sarah B
Working in Bangalore, and our whole team faced issues during lunch. It's a stark reminder to always carry some cash as backup, even in a digital-first country. The dependency on a single system is a bit risky.
V
Vikram M
Bharat pehle cashless bano, phir digital payment fail ho jaye. Kya baat hai! Jokes aside, this shows our infrastructure needs to be more robust. What if this happens during a major festival or shopping sale? Complete chaos.
K
Kavya N
My mom in Jaipur called me panicking because her maid's payment failed. She thought her phone was hacked. Banks should run awareness campaigns about scheduled maintenance so elderly users don't get scared.
D
David E
Interesting to see

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