Telangana ranks first in nationwide Pragati cybercrime review meeting
Hyderabad, August 7
Telangana has been ranked first in the country in overall performance in tackling cybercrime during a nationwide PRAGATI review conducted by the Prime Minister's Office, according to a press release issued by the Telangana Cyber Security Bureau.
According to the press release, the review assessed the performance of states and Union Territories across nine key parameters related to cybercrime prevention, investigation and citizen services.
These included the establishment of S4C centres, implementation of e-Zero FIR, Grievance Redressal Module (GRM), Money Restoration Module (MRM), Sahyog Portal, Samanvaya Portal, identification of cybercrime hotspots, capacity building of law enforcement officers and public awareness initiatives.
The review, held on August 6, evaluated the implementation and utilisation of digital platforms developed by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, the release said.
As per the release, Telangana was commended for establishing the country's first S4C, implementing e-Zero FIR and effectively utilising key I4C platforms, including the Samanvaya Portal, Sahyog Portal, Grievance Redressal Mechanism (GRM) and Money Restoration Module (MRM).
The release stated that Telangana recorded an 88 per cent disposal rate on the GRM portal, with 2,086 of 2,368 grievance requests acted upon as of August 2, 2026.
On the Money Restoration Module, the state processed 28,097 law enforcement orders out of 34,524 restorable cases, achieving an implementation rate of 81.38 per cent and facilitating the restoration of cyber fraud proceeds worth Rs 16.42 crore, according to the release.
The release further stated that through the Sahyog Portal, Telangana sought action on 22,447 URLs, of which access to 20,070 URLs was removed or disabled, reflecting an 89.41 per cent compliance rate.
On the Samanvaya Portal, Telangana completed 6,518 of the 6,721 cyber investigation assistance requests received from other states, recording a completion rate of 96.68 per cent. The state also sent 7,018 requests to other states, of which 5,560 were completed, the release added.
According to the release, Telangana has uploaded profiles of 3,524 accused persons and details of 14,964 cases on the Samanvaya Portal, while recording 5,493 arrests linked to cybercrime investigations.
The TGCSB also highlighted its citizen-centric initiatives, including a dedicated helpline (8712665600) to assist people with grievances related to the GRM and MRM platforms. Instructional videos explaining the use of these portals have also been published on the bureau's official social media handles, the release said.
According to the release, Principal Secretary (Home) and l, IPS, attended the PMO video conference and expressed satisfaction over Telangana securing the top overall ranking in the country.
The TGCSB appealed to citizens to make use of the National Cyber Crime Reporting Portal, the Grievance Redressal Mechanism (GRM) and the Money Restoration Module (MRM) for timely reporting of cyber frauds, grievance resolution and recovery of lost funds, the release added.
— ANI
Reader Comments
Honestly, this is reassuring. My neighbour lost ₹2 lakh to an online scam last month and it took weeks to even get the complaint registered. If this system works properly and people know about the helpline (8712665600), it will save so many families from financial trauma. Hope other states follow Telangana's example. 🙏
Impressive numbers from Telangana. The 88% disposal rate on GRM and 89% compliance on Sahyog Portal show real commitment. As someone who follows cyber policy, it's good to see state-level implementation of PMO initiatives actually working. Let's see if this success is sustainable in the long run.
Good work by TGCSB, but let's not get too excited. While the statistics look good, the real test is whether the common man actually benefits. Many people in my village still don't know about the National Cyber Crime Reporting Portal. The government needs to focus more on awareness campaigns in Telugu, not just English. Also, proper staffing is needed — what's the point of portals if there aren't enough trained officers to handle the cases?
This is encouraging to see. I'm following India's cybercrime infrastructure development closely and Telangana's S4C being the first in the country is a big deal. The state clearly has good governance practices. Keep it up! 👏
So happy to see Telangana getting this recognition! Cyber fraud cases are so traumatizing — my aunt was scammed last year and the process to file a complaint was painful. But now with e-Zero FIR and the grievance module, things seem easier. More awareness in schools and colleges
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