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Commerce Dept Launches 22-Language Website & App for Exporters, Importers

The Department of Commerce has launched a revamped website and a bilingual mobile application to serve as a unified digital gateway for trade stakeholders. The platforms support content in all 22 scheduled Indian languages and feature offline access, real-time data integration, and accessibility compliance. Key integrations include the Trade Intelligence portal, Parliament Q&A system, and the CPGRAMS grievance platform. This launch is part of India's broader e-governance initiative to enhance transparency and ease of doing business in foreign trade.

Key Points: Commerce Dept Launches 22-Language Trade Portal & Mobile App

  • Supports all 22 scheduled languages via Bhashini API
  • Offers offline access & GPS features on mobile app
  • Integrates real-time trade data & parliamentary Q&A
  • Links to grievance system CPGRAMS for complaint tracking
2 min read

Revamped website, mobile app for Commerce Department with 22 languages launched

New integrated digital platform offers trade info, real-time data, and services in 22 Indian languages for exporters and importers.

"a single, integrated gateway to trade-related information, government services, and real-time data - Ministry of Commerce & Industry"

New Delhi, April 15

The government on Wednesday launched a redesigned website and bilingual mobile application for the Department of Commerce, offering exporters, importers, and trade stakeholders a single, integrated gateway to trade-related information, government services, and real-time data, the Ministry of Commerce & Industry said.

The new platform is fully compliant with the Digital Brand Identity Manual (DBIM) 3.0 and the Guidelines for Indian Government Websites (GIGW), and supports content in all 22 scheduled Indian languages through the government's Bhashini API, a feature aimed at expanding reach beyond English and Hindi-speaking users.

Alongside the website, a mobile application -- which is available on both Android and iOS -- has been launched with offline access and GPS-enabled features, allowing users to access trade information without a continuous internet connection.

Provision has been made for ongoing maintenance covering security, scalability, and continuous improvement of both platforms, according to the government.

In terms of features, the website and app boast a structured three-level navigation menu, real-time content updates through a content management system, and customisable display settings including font size, colour theme, and language preferences. It is designed to be accessible to persons with disabilities in line with the Centre's guidelines, and is optimised for mobile devices.

On the integration front, the platform connects directly with the Trade Intelligence and Analytics (TIA) Portal, pulling real-time trade data onto Territorial and Commodity Division pages.

Moreover, parliamentary questions and answers related to the Department of Commerce will now be updated automatically through a Parliament Portal integration, removing the need for manual uploads, the ministry noted.

Additionally, the platform is also linked to CPGRAMS -- the centralised public grievance redress and monitoring system -- for seamless complaint filing and tracking.

Social media accounts across X, Facebook, YouTube, and Instagram have been integrated into the platform to consolidate the department's digital presence.

The launch is positioned as part of India's broader e-governance push, aimed at improving transparency, efficiency, and ease of doing business for participants in foreign trade.

- IANS

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Reader Comments

P
Priyanka N
Finally! A government portal that actually thinks about user experience. The 22-language support through Bhashini is crucial for inclusivity. Hope the grievance redressal through CPGRAMS is as seamless as promised.
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Aman W
Good initiative, but the real test is maintenance. So many govt apps and websites become outdated or buggy in 6 months. The mention of ongoing maintenance is reassuring, but execution is key. Fingers crossed.
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Sarah B
Integrating real-time trade data and parliamentary Q&A is a smart move for transparency. This could really streamline research for businesses and students alike. The mobile optimization is much needed.
K
Karthik V
Accessibility features and support for all scheduled languages show thoughtful design. This is how Digital India should work - serving citizens in their own language and being usable for everyone. A step in the right direction.
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Nikhil C
The offline feature on the app is a lifesaver for areas with patchy internet. Hope they keep the data updated regularly. Linking to social media for updates is also a good idea to stay informed.

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