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RailOne App Hits 2.57 Crore Downloads, 7.64 Lakh Daily Bookings

The RailOne application from Indian Railways has achieved 2.57 crore downloads and handles an average of 7.64 lakh ticket bookings daily. Union Minister Ashwini Vaishnaw stated that approximately 88% of reserved tickets are now booked online. The app integrates reserved and unreserved ticketing, platform tickets, and various enquiry services into a single platform. The railways also engages various ticketing agents, including schemes for unemployed youth, to improve access, especially in rural areas.

Key Points: RailOne App: 2.57 Cr Downloads, 88% Tickets Booked Online

  • 2.57 crore app downloads
  • 7.64 lakh daily bookings
  • 88% reserved tickets online
  • Integrated platform for all services
  • Promotes self-employment via ticketing agents
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RailOne app records 2.57 crore downloads, 7.64 lakh average daily bookings

Indian Railways' RailOne app records 2.57 crore downloads and 7.64 lakh average daily ticket bookings, with 88% of reserved tickets now booked online.

"The move brought the Passenger Reservation System (PRS) facility as well as Unreserved Ticketing System (UTS) to passengers' palms. - Ministry of Railways"

New Delhi, March 18

Indian Railways' application RailOne App has been downloaded 2.57 crore times and averages 7.64 lakh ticket bookings daily, the government said on Wednesday.

Currently, around 88 per cent of reserved tickets are now booked online, Union Minister for Railways, Information & Broadcasting and Electronics & Information Technology Ashwini Vaishnaw, said in Lok Sabha.

In addition to the conventional modes of booking through counters, Indian Railways has introduced various technological solutions, such as the RailOne App, to help passengers book both reserved and unreserved tickets.

"The move brought the Passenger Reservation System (PRS) facility as well as Unreserved Ticketing System (UTS) to passengers' palms. The RailOne App has advanced security and privacy measures," the statement from the Ministry of Railways said.

The application integrated reserved and unreserved ticketing, platform tickets, train enquiries, PNR status, Railmadad and grievance redressal into a single platform and can be downloaded from the Android Play Store and Apple App Store.

Further, passengers also have the facility to book reserved tickets through the app/website of Indian Railway Catering and Tourism Corporation.

Indian Railways engages a range of agents for ticketing including halt agents, Jan Sadharan Ticket Booking Sevaks, Station Ticket Booking Agents and M‑UTS Sahayaks for unreserved tickets. Yatri Tickets Suvidha Kendra Licensees help with reserved and unreserved tickets, the statement said.

There is no condition for having experience in issuing railway tickets for getting engaged as agents in these roles, it noted.

In addition, Indian Railway Catering & Tourism Corporation (IRCTC) engages E-ticketing agents for issuing reserved e-tickets.

These schemes are open to eligible individuals including educated unemployed youth and hence promote self-employment and improve access to railway ticketing facilities especially in rural and semi-urban areas.

Agents are appointed for a fixed tenure in accordance with the scheme's terms and conditions and may be terminated for any breach of those terms. Renewal of appointments and the invitation of fresh applications upon expiry of tenure is a continuous and ongoing process, the statement noted.

- IANS

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Reader Comments

P
Priya S
While the app is convenient, I hope they keep improving the user experience. Sometimes it crashes during peak booking times, especially for Tatkal. The idea is great, execution needs to be more robust.
R
Rohit P
The best part is integrating everything into one app - reservation, enquiry, grievance. No need to switch between IRCTC and other sites. Big relief for frequent travelers like me.
S
Sarah B
As someone who travels across India for work, this app has simplified my life immensely. The move to bring agents and rural areas into the fold for self-employment is also a very positive social step.
V
Vikram M
88% online booking is an impressive figure. It shows how quickly India is adapting to digital solutions. Hope the network and server infrastructure keeps pace with this growing demand.
K
Kavya N
My father used to stand in long queues at the station. Now I book everything for him from my phone. Technology is truly bridging the generation gap and making services accessible. 👏

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