Poor mobile connectivity hampers work in Noida sectors, employees seek TRAI to conduct drive tests
Noida, July 16
Several companies in certain sectors in Noida, Uttar Pradesh, along with adjoining Delhi areas at the border, are currently facing long mobile connectivity issues as well as sudden call drops, and there appears to be no respite for them - at a time when India is working on the 6G technology to lead global innovation.
Firms in Noida's Sector 3 and nearby border areas are suffering from long outages from nearly all top telecom services providers - Airtel, Vodafone and Reliance Jio - as they are unable to make calls or send messages during hectic working days.
"These outages are regular now as we are unable to make calls, check social media or send SMSs and messages across telecom networks. This has impacted our daily business as well as the routine life," one such employee, working in a private electronics company in Sector 3, told IANS, demanding the Telecom Regulatory Authority of India (TRAI) to urgently look into the matter and seek replies from network providers to fix their services.
Another employee working in a private real-estate software provider told IANS that there have been days when there is no mobile network for hours, and we are unable to event connect with family and friends.
"We have to go out at certain pockets nearby office to get some phone connectivity, but this is not possible at all the time, especially in such heat," he lamented, seeking TRAI to conduct immediate drive tests in the affected areas.
The mobile connectivity issue in certain Noida industrial sectors, which house companies and firms of all kinds, has left people clueless as connectivity is their lifeline for business continuity.
In the past, the TRAI had received a number of complaints from consumers regarding call drops and poor coverage, etc. in Delhi, especially in the NDMC areas and the Lutyens' Bungalow Zone (LBZ).
TRAI held discussions with the service providers on these issues and had also undertaken drive tests to understand the extent of the problem in these areas.
The purpose of these drive tests is to assess and verify real time quality of mobile network services (both voice and data) provided by telecom service providers (TSPs).
TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput, etc, which are then published to inform consumers and encourage TSPs to improve their services.
— IANS
Reader Comments
I work in Sector 3 and face this daily. It's frustrating when you're trying to close a business deal and suddenly the call drops. The telecom companies just keep increasing tariffs but don't improve infrastructure. TRAI should slap heavy fines on these providers if they fail to meet quality standards. We pay our bills on time, we deserve better service! 💢
This is a serious problem affecting thousands of employees in Noida's industrial sectors. The heat wave makes it worse when you have to step outside for network. TRAI needs to prioritize this - they did drive tests in Delhi's VIP areas like LBZ, so why not in Noida's commercial hubs? Every citizen deserves equal connectivity, not just those in privileged zones. 😡
I'm an expat working in a tech firm in Noida. This connectivity issue is baffling for a city that's supposed to be India's IT hub. My team in the US can't reach me during crucial hours. It's time TRAI holds telecom companies accountable - these private providers make billions but can't install proper towers? Disappointing for a country aiming to lead in 6G.
Main Noida Sector 3 mein kaam karta hoon. Roz network problems hote hain. Kabhi socha nahi tha ki 2024 mein bhi humein phone signal ke liye bhatakna padega. TRAI agar drive test karega to pata chalega ki yeh sirf ek area ka issue nahi hai. Kripya karke jald se jald action lein. 🙏
N Neha E