Paytm App and Paytm UPI payments working normally
New Delhi, August 2
Paytm, India's leading payments and financial services distribution company and the pioneer of mobile payments, QR codes and Soundbox, has confirmed that the Paytm app and Paytm UPI payments are working normally.
According to the company, users can continue to send and receive money through Paytm UPI, scan and pay at any UPI QR, recharge mobile and pay utility bills through the Paytm app, and avail all the services on Paytm app.
Paytm says it remains focused on providing users with a simple, trusted, safe and secure payments experience for their everyday transactions.
A Paytm spokesperson said, "Our services are working normally. Customers can continue to use the Paytm app as usual for UPI payments, money transfers, recharges, bill payments and other services."
Earlier on July 21, Paytm announced its financial results for the quarter ending June 2026 (Q1 FY 2027), reporting its highest ever quarterly EBITDA, driven by growth acceleration across merchant and consumer businesses, EBITDA margin expansion, and AI-led accelerating operating leverage.
According to the company, during Q1 FY27, operating revenue increased 28% YoY to Rs 2,448 crore, while EBITDA rose 182% YoY to a record Rs 203 crore, with EBITDA margin expanding to 8%. Profit after tax increased 79% YoY to Rs 220 crore.
On a comparable basis, excluding the Payments Infrastructure Development Fund (PIDF) incentive, which was applicable till December 2025, operating revenue grew 31% YoY, while EBITDA margin expanded by 7 percentage points YoY, reflecting the strength of the underlying business.
The company said its accelerating revenue growth and EBITDA margin expansion, combined with a large addressable market and accelerated operating leverage on account of AI, provide significant potential for long-term sustainable profit growth.
— ANI
Reader Comments
I've been using Paytm since 2017 and honestly, it's my go-to for UPI payments and recharges. The app has gotten faster with AI features. But every time you hear such speculation, you worry. Glad they addressed it directly. Customer trust matters a lot in fintech!
Impressive financial results. 182% EBITDA growth and 28% revenue growth is solid. The AI-driven operating leverage story is compelling. It's good to see an Indian fintech company achieving this scale while maintaining profitability. The PIDF incentive adjustment shows they're actually growing on merit.
As a student who uses Paytm for everything from metro card recharge to splitting bills with friends, these reassurances matter. The app has always worked fine for me. But I hope they keep investing in customer support too, because sometimes issues do arise and the response time can be slow.
I run a small grocery store in Mumbai. Paytm QR and Soundbox are essential for my business. Many of my customers are senior citizens who only know how to scan and pay. These speculative news articles create unnecessary confusion. I appreciate Paytm's quick clarification. Aapka payments app hi bharosa hai!
The business metrics are genuinely strong: 28% revenue growth, record EBITDA, and 79% PAT growth. India's digital payments story is remarkable. Paytm seems well-positioned for the future, especially with their focus on sustainable growth and reaching profitability. Looking forward to seeing how they leverage AI further.
We welcome thoughtful discussions from our readers. Please keep comments respectful and on-topic.